Could not retrieve user token. Please run 'az login'" error when deployed the model

[v-kumudam]

az feedback auto-generates most of the information requested below, as of CLI version 2.0.62

Describe the bug

To Reproduce

Expected behavior

Environment summary

Additional context

[yonzhan]

Please share the steps you followed and the full error message you are seeing.

[v-kumudam]

"Could not retrieve user token. Please run 'az login'" error when deployed the model

Hello, Workspace RP team, we have a customer suffering from the error "Could not retrieve user token. Please run 'az login' InnerException decode() got an unexpected keyword argument 'verify'"

Customer info:

Subscription ID: 4506920e-7581-4f01-a3c3-202caa8c5dd7
Region: East Asia

whole log:

You have logged in. Now let us find all the subscriptions to which you have access...
Interactive authentication successfully completed.
Traceback (most recent call last):
File "C:\InstalledApps\Python39\lib\site-packages\azureml\core\authentication.py", line 1653, in _get_arm_token_with_refresh
if (_get_exp_time(access_token) - time.time()) < _TOKEN_REFRESH_THRESHOLD_SEC:
File "C:\InstalledApps\Python39\lib\site-packages\azureml\core\authentication.py", line 1720, in _get_exp_time
decode_json = jwt.decode(access_token, verify=False)
TypeError: decode() got an unexpected keyword argument 'verify'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "C:\InstalledApps\Python39\lib\site-packages\azureml\core\authentication.py", line 276, in wrapper
return test_function(self, args, *kwargs)
File "C:\InstalledApps\Python39\lib\site-packages\azureml\core\authentication.py", line 427, in _get_arm_token
return self._get_arm_token_using_interactive_auth()
File "C:\InstalledApps\Python39\lib\site-packages\azureml\core\authentication.py", line 521, in _get_arm_token_using_interactive_auth
arm_token = _get_arm_token_with_refresh(profile_object, cloud_type, ACCOUNT, CONFIG, SESSION,
File "C:\InstalledApps\Python39\lib\site-packages\azureml\core\authentication.py", line 1660, in _get_arm_token_with_refresh
raise AuthenticationException("Could not retrieve user token. Please run 'az login'",
azureml.exceptions._azureml_exception.AuthenticationException: AuthenticationException:
Message: Could not retrieve user token. Please run 'az login'
InnerException decode() got an unexpected keyword argument 'verify'
ErrorResponse
{​​​​​​​​
"error": {​​​​​​​​
"code": "UserError",
"inner_error": {​​​​​​​​
"code": "Authentication"
}​​​​​​​​,
"message": "Could not retrieve user token. Please run 'az login'"
}​​​​​​​​
}​​​​​​​​

I have seen this error in below support case and it says this is a known issue and has been fix. https://servicedesk.microsoft.com/#/customer/cases?caseNumber=2109140050002786

Could you please share any insight here? Thanks.

<https://teams.microsoft.com/l/message/19:e7b0283e45b14a91bc7baef274465860@thread.skype/1634009542371?tenantId=72f988bf-86f1-41af-91ab-2d7cd011db47&amp;groupId=88aa174e-6310-4634-bfcb-5761e1a1190a&amp;parentMessageId=1634009542371&amp;teamName=ML Platform&channelName=Workspace RP&createdTime=1634009542371>