requests.exceptions.ConnectionError: HTTPSConnectionPool(host='login.chinacloudapi.cn', port=443): Max retries exceeded with url: /organizations/v2.0/.well-known/openid-configuration (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x000002D69BECF430>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

[RiverinBian]

Describe the bug

Command:
az login
The command can be used after installation. But after restarting my computer, it shows this error when login.

Related command

az login

Errors

requests.exceptions.ConnectionError: HTTPSConnectionPool(host='login.chinacloudapi.cn', port=443): Max retries exceeded with url: /organizations/v2.0/.well-known/openid-configuration (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x000002D69BECF430>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed'))

Issue script & Debug output

cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x000002D69BA745E0>]

Expected behavior

none

Environment Summary

azure-cli 2.51.0

core 2.51.0
telemetry 1.1.0

Dependencies:
msal 1.24.0b1
azure-mgmt-resource 23.1.0b2

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Extensions directory 'C:\Users\jbian3.azure\cliextensions'

Python (Windows) 3.10.10 (tags/v3.10.10:aad5f6a, Feb 7 2023, 17:20:36) [MSC v.1929 64 bit (AMD64)]

Legal docs and information: aka.ms/AzureCliLegal

Additional context

No response

[azure-client-tools-bot-prd]

Hi @RiverinBian,

2.51.0 is not the latest Azure CLI(2.52.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

[yonzhan]

Thank you for opening this issue, we will look into it.

[azure-client-tools-bot-prd]

Hi @RiverinBian
Find similar issue #20367.

Issue title	Unable to login using az command.
Create time	2021-11-16
Comment number	8

Possible solution:
The error message requests.exceptions.ConnectionError: HTTPSConnectionPool(host='login.chinacloudapi.cn', port=443): Max retries exceeded with url: /organizations/v2.0/.well-known/openid-configuration (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x000002D69BECF430>: Failed to establish a new connection: [Errno 11001] getaddrinfo failed')) indicates that there is a DNS resolution problem on your network.

You may check if login.microsoftonline.com can be resolved with nslookup login.microsoftonline.com. If it cannot be resolved, you need to check your network connection. If a proxy is needed for internet access, you may follow https://learn.microsoft.com/en-us/cli/azure/use-cli-effectively#work-behind-a-proxy.

If both nslookup login.microsoftonline.com and requests.get('https://login.microsoftonline.com/').status_code give error, you need to check your network connection.

If you use a self-signed certificate, please follow https://docs.microsoft.com/en-us/cli/azure/use-cli-effectively#work-behind-a-proxy to add that certificate to your root CA bundle.

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Please confirm if this resolves your issue.