Skip to content

az network bastion rdp | Failure on macOS Sonoma due to--it appears--Window-isms #27523

Open
Open
az network bastion rdp | Failure on macOS Sonoma due to--it appears--Window-isms#27523
Labels
Auto-AssignAuto assign by botAuto-ResolveAuto resolve by botNetworkaz network vnet/lb/nic/dns/etc...Network - BastionPossible-SolutionService AttentionThis issue is responsible by Azure service team.Similar-Issueact-quality-productivity-squadquestionThe issue doesn't require a change to the product in order to be resolved. Most issues start as that
@David-Noble-at-work

Description

@David-Noble-at-work
David-Noble-at-work
opened on Oct 4, 2023

Describe the bug

Please help me to understand this stack and address the issue. Note the reference to this import name: WinDLL from ctypes:

Command group 'az network' is in preview and under development. Reference and support levels: https://aka.ms/CLI_refstatus
The command failed with an unexpected error. Here is the traceback:
cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
Traceback (most recent call last):
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/knack/cli.py", line 233, in invoke
    cmd_result = self.invocation.execute(args)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 663, in execute
    raise ex
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 726, in _run_jobs_serially
    results.append(self._run_job(expanded_arg, cmd_copy))
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 697, in _run_job
    result = cmd_copy(params)
             ^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 333, in __call__
    return self.handler(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/command_operation.py", line 121, in handler
    return op(**command_args)
           ^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/custom.py", line 232, in rdp_bastion_host
    from ._process_helper import launch_and_wait
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/_process_helper.py", line 9, in <module>
    from ctypes import WinDLL, c_int, c_size_t, Structure, WinError, sizeof, pointer
ImportError: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
To check existing issues, please visit: https://github.com/Azure/azure-cli/issues

Related command

Here are the commands that I executed:

az login                                                                                                                                 
az account set --subscription "$bastion_subscription_id"
az network bastion rdp --name "$bastion_name" --resource-group "$bastion_resource_group" --target-resource-id "$virtual_machine_resource_id"

Errors

Command group 'az network' is in preview and under development. Reference and support levels: https://aka.ms/CLI_refstatus
The command failed with an unexpected error. Here is the traceback:
cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
Traceback (most recent call last):
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/knack/cli.py", line 233, in invoke
    cmd_result = self.invocation.execute(args)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 663, in execute
    raise ex
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 726, in _run_jobs_serially
    results.append(self._run_job(expanded_arg, cmd_copy))
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 697, in _run_job
    result = cmd_copy(params)
             ^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 333, in __call__
    return self.handler(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/command_operation.py", line 121, in handler
    return op(**command_args)
           ^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/custom.py", line 232, in rdp_bastion_host
    from ._process_helper import launch_and_wait
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/_process_helper.py", line 9, in <module>
    from ctypes import WinDLL, c_int, c_size_t, Structure, WinError, sizeof, pointer
ImportError: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
To check existing issues, please visit: https://github.com/Azure/azure-cli/issues

Issue script & Debug output

az login                                                                                                                                 
az account set --subscription "$bastion_subscription_id"
az network bastion rdp --name "$bastion_name" --resource-group "$bastion_resource_group" --target-resource-id "$virtual_machine_resource_id" --debug

cli.knack.log: File logging enabled - writing logs to '/Users/david-noble/.azure/logs'.
cli.knack.cli: Command arguments: ['network', 'bastion', 'rdp', '--name', 'vivekra-vnet-bastion', '--resource-group', 'vivekra', '--target-resource-id', '/subscriptions/7fa00e3b-9d68-49e9-b660-ff8dfad141f6/resourceGroups/vivekra/providers/Microsoft.Compute/virtualMachines/cassperfeus', '--debug']
cli.knack.cli: __init__ debug log:
Enable color in terminal.
cli.knack.cli: Event: Cli.PreExecute []
cli.knack.cli: Event: CommandParser.OnGlobalArgumentsCreate [<function CLILogging.on_global_arguments at 0x100ffca40>, <function OutputProducer.on_global_arguments at 0x10118a480>, <function CLIQuery.on_global_arguments at 0x1011cc0e0>]
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableCreate []
cli.azure.cli.core: Loading all modules and extensions
cli.azure.cli.core: Discovered command modules: ['acr', 'acs', 'advisor', 'ams', 'apim', 'appconfig', 'appservice', 'aro', 'backup', 'batch', 'batchai', 'billing', 'botservice', 'cdn', 'cloud', 'cognitiveservices', 'config', 'configure', 'consumption', 'container', 'containerapp', 'cosmosdb', 'databoxedge', 'dla', 'dls', 'dms', 'eventgrid', 'eventhubs', 'extension', 'feedback', 'find', 'hdinsight', 'identity', 'interactive', 'iot', 'keyvault', 'kusto', 'lab', 'managedservices', 'maps', 'marketplaceordering', 'monitor', 'mysql', 'netappfiles', 'network', 'policyinsights', 'privatedns', 'profile', 'rdbms', 'redis', 'relay', 'resource', 'role', 'search', 'security', 'servicebus', 'serviceconnector', 'servicefabric', 'signalr', 'sql', 'sqlvm', 'storage', 'synapse', 'util', 'vm']
cli.azure.cli.core: Loading command modules:
cli.azure.cli.core: Name                  Load Time    Groups  Commands
cli.azure.cli.core: acr                       0.065        34       144
cli.azure.cli.core: acs                       0.010         7        54
cli.azure.cli.core: advisor                   0.001         3         6
cli.azure.cli.core: ams                       0.003        22       100
cli.azure.cli.core: apim                      0.002        14        68
cli.azure.cli.core: appconfig                 0.001         9        47
cli.azure.cli.core: appservice                0.033        73       260
cli.azure.cli.core: aro                       0.005         1        10
cli.azure.cli.core: backup                    0.002        16        59
cli.azure.cli.core: batch                     0.011        34       102
cli.azure.cli.core: batchai                   0.001        10        30
cli.azure.cli.core: billing                   0.003        19        52
cli.azure.cli.core: botservice                0.001        12        42
cli.azure.cli.core: cdn                       0.003        39       133
cli.azure.cli.core: cloud                     0.001         1         7
cli.azure.cli.core: cognitiveservices         0.001        10        33
cli.azure.cli.core: config                    0.001         2         7
cli.azure.cli.core: configure                 0.000         2         5
cli.azure.cli.core: consumption               0.009         8         9
cli.azure.cli.core: container                 0.004         1        11
cli.azure.cli.core: containerapp              0.043        36       115
cli.azure.cli.core: cosmosdb                  0.007        58       192
cli.azure.cli.core: databoxedge               0.002         5        27
cli.azure.cli.core: dla                       0.001        23        62
cli.azure.cli.core: dls                       0.001         7        41
cli.azure.cli.core: dms                       0.001         3        22
cli.azure.cli.core: eventgrid                 0.002        25        96
cli.azure.cli.core: eventhubs                 0.005        13        20
cli.azure.cli.core: extension                 0.000         1         7
cli.azure.cli.core: feedback                  0.000         1         2
cli.azure.cli.core: find                      0.000         1         1
cli.azure.cli.core: hdinsight                 0.003         8        39
cli.azure.cli.core: identity                  0.001         2        11
cli.azure.cli.core: interactive               0.000         1         1
cli.azure.cli.core: iot                       0.037        19        82
cli.azure.cli.core: keyvault                  0.004        22       133
cli.azure.cli.core: kusto                     0.001         3        14
cli.azure.cli.core: lab                       0.001        11        34
cli.azure.cli.core: managedservices           0.001         3         8
cli.azure.cli.core: maps                      0.001         5        13
cli.azure.cli.core: marketplaceordering       0.001         1         2
cli.azure.cli.core: monitor                   0.179        21        67
cli.azure.cli.core: mysql                     0.058        14        49
cli.azure.cli.core: netappfiles               0.003        17        96
cli.azure.cli.core: network                   0.068       115       353
cli.azure.cli.core: policyinsights            0.006         9        17
cli.azure.cli.core: privatedns                0.009        14        60
cli.azure.cli.core: profile                   0.001         2         8
cli.azure.cli.core: rdbms                     0.009        44       185
cli.azure.cli.core: redis                     0.001         5        27
cli.azure.cli.core: relay                     0.010         7         8
cli.azure.cli.core: resource                  0.006        51       227
cli.azure.cli.core: role                      0.001        17        61
cli.azure.cli.core: search                    0.001         7        22
cli.azure.cli.core: security                  0.002        48       104
cli.azure.cli.core: servicebus                0.008        12        16
cli.azure.cli.core: serviceconnector          0.037        12       182
cli.azure.cli.core: servicefabric             0.007        27        76
cli.azure.cli.core: signalr                   0.001         8        30
cli.azure.cli.core: sql                       0.006        56       215
cli.azure.cli.core: sqlvm                     0.009         4        20
cli.azure.cli.core: storage                   0.046        58       272
cli.azure.cli.core: synapse                   0.005        54       246
cli.azure.cli.core: util                      0.001         3         7
cli.azure.cli.core: vm                        0.028        57       230
cli.azure.cli.core: Total (65)                0.773      1227      4679
cli.azure.cli.core: Loading extensions:
cli.azure.cli.core: Name                  Load Time    Groups  Commands  Directory
cli.azure.cli.core: account                   0.003         4        13  /Users/david-noble/.azure/cliextensions/account
cli.azure.cli.core: azure-devops              0.057        60       192  /Users/david-noble/.azure/cliextensions/azure-devops
cli.azure.cli.core: bastion                   0.003         2         9  /Users/david-noble/.azure/cliextensions/bastion
cli.azure.cli.core: ssh                       0.006         1         4  /Users/david-noble/.azure/cliextensions/ssh
cli.azure.cli.core: Total (4)                 0.069        67       218  
cli.azure.cli.core: Loaded 1280 groups, 4897 commands.
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableTruncate [<function AzCliLogging.init_command_file_logging at 0x10292ade0>]
cli.azure.cli.core.azlogging: metadata file logging enabled - writing logs to '/Users/david-noble/.azure/commands/2023-10-04.09-04-04.network_bastion_rdp.80284.log'.
az_command_data_logger: command args: network bastion rdp --name {} --resource-group {} --target-resource-id {} --debug
cli.knack.cli: Event: CommandInvoker.OnPreArgumentLoad [<function register_global_subscription_argument.<locals>.add_subscription_parameter at 0x1029876a0>]
cli.knack.cli: Event: CommandInvoker.OnPostArgumentLoad []
cli.knack.cli: Event: CommandInvoker.OnPostCommandTableCreate [<function register_ids_argument.<locals>.add_ids_arguments at 0x102987740>, <function register_cache_arguments.<locals>.add_cache_arguments at 0x102987880>]
cli.knack.cli: Event: CommandInvoker.OnCommandTableLoaded []
cli.knack.cli: Event: CommandInvoker.OnPreParseArgs [<function _documentdb_deprecate at 0x1042ac0e0>]
cli.knack.cli: Event: CommandInvoker.OnPostParseArgs [<function OutputProducer.handle_output_argument at 0x10118a520>, <function CLIQuery.handle_query_parameter at 0x1011cc180>, <function register_ids_argument.<locals>.parse_ids_arguments at 0x1029877e0>, <function handler at 0x10456b060>, <function DevCommandsLoader.post_parse_args at 0x113c3fd80>]
az_command_data_logger: extension name: bastion
az_command_data_logger: extension version: 0.2.5
Command group 'az network' is in preview and under development. Reference and support levels: https://aka.ms/CLI_refstatus
cli.azure.cli.core.azclierror: Traceback (most recent call last):
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/knack/cli.py", line 233, in invoke
    cmd_result = self.invocation.execute(args)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 663, in execute
    raise ex
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 726, in _run_jobs_serially
    results.append(self._run_job(expanded_arg, cmd_copy))
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 697, in _run_job
    result = cmd_copy(params)
             ^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 333, in __call__
    return self.handler(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/command_operation.py", line 121, in handler
    return op(**command_args)
           ^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/custom.py", line 232, in rdp_bastion_host
    from ._process_helper import launch_and_wait
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/_process_helper.py", line 9, in <module>
    from ctypes import WinDLL, c_int, c_size_t, Structure, WinError, sizeof, pointer
ImportError: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)

cli.azure.cli.core.azclierror: The command failed with an unexpected error. Here is the traceback:
az_command_data_logger: The command failed with an unexpected error. Here is the traceback:
cli.azure.cli.core.azclierror: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
Traceback (most recent call last):
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/knack/cli.py", line 233, in invoke
    cmd_result = self.invocation.execute(args)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 663, in execute
    raise ex
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 726, in _run_jobs_serially
    results.append(self._run_job(expanded_arg, cmd_copy))
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 697, in _run_job
    result = cmd_copy(params)
             ^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 333, in __call__
    return self.handler(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/command_operation.py", line 121, in handler
    return op(**command_args)
           ^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/custom.py", line 232, in rdp_bastion_host
    from ._process_helper import launch_and_wait
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/_process_helper.py", line 9, in <module>
    from ctypes import WinDLL, c_int, c_size_t, Structure, WinError, sizeof, pointer
ImportError: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
az_command_data_logger: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
Traceback (most recent call last):
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/knack/cli.py", line 233, in invoke
    cmd_result = self.invocation.execute(args)
                 ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 663, in execute
    raise ex
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 726, in _run_jobs_serially
    results.append(self._run_job(expanded_arg, cmd_copy))
                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 697, in _run_job
    result = cmd_copy(params)
             ^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/__init__.py", line 333, in __call__
    return self.handler(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/core/commands/command_operation.py", line 121, in handler
    return op(**command_args)
           ^^^^^^^^^^^^^^^^^^
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/custom.py", line 232, in rdp_bastion_host
    from ._process_helper import launch_and_wait
  File "/Users/david-noble/.azure/cliextensions/bastion/azext_bastion/_process_helper.py", line 9, in <module>
    from ctypes import WinDLL, c_int, c_size_t, Structure, WinError, sizeof, pointer
ImportError: cannot import name 'WinDLL' from 'ctypes' (/opt/local/Library/Frameworks/Python.framework/Versions/3.11/lib/python3.11/ctypes/__init__.py)
To check existing issues, please visit: https://github.com/Azure/azure-cli/issues
cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x10292b060>]
az_command_data_logger: exit code: 1
cli.__main__: Command ran in 0.991 seconds (init: 0.118, invoke: 0.873)
telemetry.main: Begin splitting cli events and extra events, total events: 1
telemetry.client: Accumulated 0 events. Flush the clients.
telemetry.main: Finish splitting cli events and extra events, cli events: 1
telemetry.save: Save telemetry record of length 7506 in cache
telemetry.main: Begin creating telemetry upload process.
telemetry.process: Creating upload process: "/opt/local/Library/Frameworks/Python.framework/Versions/3.11/bin/python3 /Users/david-noble/Library/Python/3.11/lib/python/site-packages/azure/cli/telemetry/__init__.py /Users/david-noble/.azure"
telemetry.process: Return from creating process
telemetry.main: Finish creating telemetry upload process.

Expected behavior

The native RDP client on macOS Sonoma starts.

Environment Summary

azure-cli                         2.53.0

core                              2.53.0
telemetry                          1.1.0

Extensions:
account                            0.2.5
azure-devops                      0.26.0
bastion                            0.2.5
ssh                                2.0.2

Dependencies:
msal                            1.24.0b2
azure-mgmt-resource             23.1.0b2

Python location '/opt/local/Library/Frameworks/Python.framework/Versions/3.11/bin/python3'
Extensions directory '/Users/david-noble/.azure/cliextensions'

Python (Darwin) 3.11.5 (main, Sep  2 2023, 14:56:54) [Clang 15.0.0 (clang-1500.0.40.1)]

Legal docs and information: aka.ms/AzureCliLegal

Additional context

This problem does not manifest on Windows. It seems every version of azure-cli you release has got show stopping issues for me on Linux and macOS. Are you testing sufficiently on these platforms? Have you thought about disabling features with a note when they are untested or unsupported on non-Windows platforms?

Metadata

Metadata

Assignees

No one assigned

    Labels

    Auto-AssignAuto assign by botAuto-ResolveAuto resolve by botNetworkaz network vnet/lb/nic/dns/etc...Network - BastionPossible-SolutionService AttentionThis issue is responsible by Azure service team.Similar-Issueact-quality-productivity-squadquestionThe issue doesn't require a change to the product in order to be resolved. Most issues start as that

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions