`az login` failed with Response_Status.Status_Unexpected

[moraorviz]

Describe the bug

I am getting unexpected error when executing az login

Related command

az login

Errors

Please select the account you want to log in with.
The command failed with an unexpected error. Here is the traceback:
ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected
Traceback (most recent call last):
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 664, in execute
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 731, in _run_jobs_serially
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 701, in _run_job
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 334, in call
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 121, in handler
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/profile/custom.py", line 158, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 172, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 160, in login_with_auth_code
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 1966, in acquire_token_interactive
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 2084, in _acquire_token_interactive_via_broker
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/broker.py", line 202, in _signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 261, in pymsalruntime.pymsalruntime.signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 981, in pymsalruntime.pymsalruntime._check_error
RuntimeError: ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected
To check existing issues, please visit: https://github.com/Azure/azure-cli/issues

Issue script & Debug output

cli.knack.cli: Command arguments: ['login', '--debug']
cli.knack.cli: init debug log:
Enable color in terminal.
Enable VT mode.
cli.knack.cli: Event: Cli.PreExecute []
cli.knack.cli: Event: CommandParser.OnGlobalArgumentsCreate [<function CLILogging.on_global_arguments at 0x00000215AC8EB880>, <function OutputProducer.on_global_arguments at 0x00000215ACA760C0

, <function CLIQuery.on_global_arguments at 0x00000215ACAA3C40>]
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableCreate []
cli.azure.cli.core: Modules found from index for 'login': ['azure.cli.command_modules.profile']
cli.azure.cli.core: Loading command modules:
cli.azure.cli.core: Name Load Time Groups Commands
cli.azure.cli.core: profile 0.005 2 8
cli.azure.cli.core: Total (1) 0.005 2 8
cli.azure.cli.core: These extensions are not installed and will be skipped: ['azext_ai_examples', 'azext_next']
cli.azure.cli.core: Loading extensions:
cli.azure.cli.core: Name Load Time Groups Commands Directory
cli.azure.cli.core: Total (0) 0.000 0 0
cli.azure.cli.core: Loaded 2 groups, 8 commands.
cli.azure.cli.core: Found a match in the command table.
cli.azure.cli.core: Raw command : login
cli.azure.cli.core: Command table: login
cli.knack.cli: Event: CommandInvoker.OnPreCommandTableTruncate [<function AzCliLogging.init_command_file_logging at 0x00000215AF95E340>]
cli.azure.cli.core.azlogging: metadata file logging enabled - writing logs to 'C:\Users\AOXXXXXX.azure\commands\2024-06-10.11-21-01.login.1068.log'.
az_command_data_logger: command args: login --debug
cli.knack.cli: Event: CommandInvoker.OnPreArgumentLoad [<function register_global_subscription_argument..add_subscription_parameter at 0x00000215AF9967A0>]
cli.knack.cli: Event: CommandInvoker.OnPostArgumentLoad []
cli.knack.cli: Event: CommandInvoker.OnPostCommandTableCreate [<function register_ids_argument..add_ids_arguments at 0x00000215AF9D47C0>, <function register_cache_arguments..ad
d_cache_arguments at 0x00000215AF9D4900>]
cli.knack.cli: Event: CommandInvoker.OnCommandTableLoaded []
cli.knack.cli: Event: CommandInvoker.OnPreParseArgs []
cli.knack.cli: Event: CommandInvoker.OnPostParseArgs [<function OutputProducer.handle_output_argument at 0x00000215ACA76160>, <function CLIQuery.handle_query_parameter at 0x00000215ACAA3CE0>,
<function register_ids_argument..parse_ids_arguments at 0x00000215AF9D4860>]
cli.azure.cli.core.auth.persistence: build_persistence: location='C:\Users\AOXXXXXX\.azure\msal_token_cache.bin', encrypt=True
cli.azure.cli.core.auth.binary_cache: load: C:\Users\AOXXXXXX.azure\msal_http_cache.bin
urllib3.util.retry: Converted retries value: 1 -> Retry(total=1, connect=None, read=None, redirect=None, status=None)
msal.authority: Initializing with Entra authority: https://login.microsoftonline.com/organizations
msal.authority: openid_config("https://login.microsoftonline.com/organizations/v2.0/.well-known/openid-configuration") = {'token_endpoint': 'https://login.microsoftonline.com/organizations/oau
th2/v2.0/token', 'token_endpoint_auth_methods_supported': ['client_secret_post', 'private_key_jwt', 'client_secret_basic'], 'jwks_uri': 'https://login.microsoftonline.com/organizations/discove
ry/v2.0/keys', 'response_modes_supported': ['query', 'fragment', 'form_post'], 'subject_types_supported': ['pairwise'], 'id_token_signing_alg_values_supported': ['RS256'], 'response_types_supp
orted': ['code', 'id_token', 'code id_token', 'id_token token'], 'scopes_supported': ['openid', 'profile', 'email', 'offline_access'], 'issuer': 'https://login.microsoftonline.com/{tenantid}/v
2.0', 'request_uri_parameter_supported': False, 'userinfo_endpoint': 'https://graph.microsoft.com/oidc/userinfo', 'authorization_endpoint': 'https://login.microsoftonline.com/organizations/oau
th2/v2.0/authorize', 'device_authorization_endpoint': 'https://login.microsoftonline.com/organizations/oauth2/v2.0/devicecode', 'http_logout_supported': True, 'frontchannel_logout_supported':
True, 'end_session_endpoint': 'https://login.microsoftonline.com/organizations/oauth2/v2.0/logout', 'claims_supported': ['sub', 'iss', 'cloud_instance_name', 'cloud_instance_host_name', 'cloud
_graph_host_name', 'msgraph_host', 'aud', 'exp', 'iat', 'auth_time', 'acr', 'nonce', 'preferred_username', 'name', 'tid', 'ver', 'at_hash', 'c_hash', 'email'], 'kerberos_endpoint': 'https://lo
gin.microsoftonline.com/organizations/kerberos', 'tenant_region_scope': None, 'cloud_instance_name': 'microsoftonline.com', 'cloud_graph_host_name': 'graph.windows.net', 'msgraph_host': 'graph
.microsoft.com', 'rbac_url': 'https://pas.windows.net'}
msal.application: Broker enabled? True
msal.application: Falls back to broker._signin_interactively()
cli.azure.cli.core.auth.identity: Please select the account you want to log in with.
msal.broker: [MSAL:0001] WARNING SetAuthorityString:98 Initializing authority from string 'https://login.microsoftonline.com/organizations' without authority type, defaulting to MsSts
msal.broker: [MSAL:0001] ERROR ErrorInternalImpl:134 Created an error: 6o2hn, StatusInternal::Unexpected, InternalEvent::None, Error Code 0, Context 'Caught exception'
cli.azure.cli.core.azclierror: Traceback (most recent call last):
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 664, in execute
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 731, in _run_jobs_serially
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 701, in _run_job
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 334, in call
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 121, in handler
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/profile/custom.py", line 158, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 172, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 160, in login_with_auth_code
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 1966, in acquire_token_interactive
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 2084, in _acquire_token_interactive_via_broker
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/broker.py", line 202, in _signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 261, in pymsalruntime.pymsalruntime.signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 981, in pymsalruntime.pymsalruntime._check_error
RuntimeError: ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected

cli.azure.cli.core.azclierror: The command failed with an unexpected error. Here is the traceback:
az_command_data_logger: The command failed with an unexpected error. Here is the traceback:
cli.azure.cli.core.azclierror: ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected
Traceback (most recent call last):
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 664, in execute
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 731, in _run_jobs_serially
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 701, in _run_job
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 334, in call
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 121, in handler
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/profile/custom.py", line 158, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 172, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 160, in login_with_auth_code
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 1966, in acquire_token_interactive
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 2084, in _acquire_token_interactive_via_broker
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/broker.py", line 202, in _signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 261, in pymsalruntime.pymsalruntime.signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 981, in pymsalruntime.pymsalruntime._check_error
RuntimeError: ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected
az_command_data_logger: ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected
Traceback (most recent call last):
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\knack/cli.py", line 233, in invoke
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 664, in execute
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 731, in _run_jobs_serially
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 701, in _run_job
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/init.py", line 334, in call
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/commands/command_operation.py", line 121, in handler
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/command_modules/profile/custom.py", line 158, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/_profile.py", line 172, in login
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\azure/cli/core/auth/identity.py", line 160, in login_with_auth_code
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 1966, in acquire_token_interactive
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/application.py", line 2084, in _acquire_token_interactive_via_broker
File "D:\a_work\1\s\build_scripts\windows\artifacts\cli\Lib\site-packages\msal/broker.py", line 202, in _signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 261, in pymsalruntime.pymsalruntime.signin_interactively
File "pymsalruntime\PyMsalRuntime.pyx", line 981, in pymsalruntime.pymsalruntime.check_error
RuntimeError: ErrorTag: 540656077, ErrorCode: 0, ErrorContext: Caught exception, ErrorStatus: Response_Status.Status_Unexpected
To check existing issues, please visit: https://github.com/Azure/azure-cli/issues
cli.knack.cli: Event: Cli.PostExecute [<function AzCliLogging.deinit_cmd_metadata_logging at 0x00000215AF95E5C0>]
az_command_data_logger: exit code: 1
cli.main: Command ran in 1.089 seconds (init: 0.561, invoke: 0.528)
telemetry.main: Begin splitting cli events and extra events, total events: 1
telemetry.client: Accumulated 0 events. Flush the clients.
telemetry.main: Finish splitting cli events and extra events, cli events: 1
telemetry.save: Save telemetry record of length 7540 in cache
telemetry.main: Begin creating telemetry upload process.
telemetry.process: Creating upload process: "C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe C:\Program Files\Microsoft SDKs\Azure\CLI2\Lib\site-packages\azure\cli\telemetry_init.pyc C:\Users\AOXXXXXX.azure"
telemetry.process: Return from creating process
telemetry.main: Finish creating telemetry upload process.

Expected behavior

authenticate my user to azure

Environment Summary

{
"azure-cli": "2.61.0",
"azure-cli-core": "2.61.0",
"azure-cli-telemetry": "1.1.0",
"extensions": {
"azure-devops": "1.0.0"
}

Additional context

i am using windows server 2016 and python11. this worked fine in previous versions

[yonzhan]

Thank you for opening this issue, we will look into it.

[Ruben-SL]

I just ran into the same issue, downgrading from "azure-cli": "2.61.0" to "azure-cli": "2.60.0", worked as a temporary fix for me.

[jiasli]

I am involving pymsalruntime team to look at this issue.

downgrading from "azure-cli": "2.61.0" to "azure-cli": "2.60.0", worked as a temporary fix for me

You don't really need to downgrade Azure CLI to a previous version. Instead, you may follow hhttps://learn.microsoft.com/en-us/cli/azure/authenticate-azure-cli-interactively#sign-in-with-web-account-manager-wam-on-windows to disable WAM authentication with:

az account clear
az config set core.enable_broker_on_windows=false
az login

[ramatcloud]

I am involving pymsalruntime team to look at this issue.

downgrading from "azure-cli": "2.61.0" to "azure-cli": "2.60.0", worked as a temporary fix for me

You don't really need to downgrade Azure CLI to a previous version. Instead, you may follow hhttps://learn.microsoft.com/en-us/cli/azure/authenticate-azure-cli-interactively#sign-in-with-web-account-manager-wam-on-windows to disable WAM authentication with:

az account clear
az config set core.enable_broker_on_windows=false
az login

Great, That worked for me. Thanks a lot

[ederfdias]

I am involving pymsalruntime team to look at this issue.

downgrading from "azure-cli": "2.61.0" to "azure-cli": "2.60.0", worked as a temporary fix for me

You don't really need to downgrade Azure CLI to a previous version. Instead, you may follow hhttps://learn.microsoft.com/en-us/cli/azure/authenticate-azure-cli-interactively#sign-in-with-web-account-manager-wam-on-windows to disable WAM authentication with:

az account clear
az config set core.enable_broker_on_windows=false
az login

nice.. works for me too.