From 063525a1ccb2fd6fbfb001dc6336ee78280c7806 Mon Sep 17 00:00:00 2001 From: CapuchaRojo Date: Sat, 9 May 2026 13:36:24 -0400 Subject: [PATCH] docs(readiness): align launch claims with current truth --- ivr routing system.txt | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/ivr routing system.txt b/ivr routing system.txt index e2d8b82..6b2682a 100644 --- a/ivr routing system.txt +++ b/ivr routing system.txt @@ -26,7 +26,7 @@ This matrix reflects the current `api/src/routes/voice.ts` behavior and the focu - Cancellation and reschedule are intentionally separate. Pure cancellation routes to the hidden cancellation callback lane; mixed cancel/reschedule routes to reschedule because explicit reschedule is checked first. - Symptom-backed appointment changes are treated as appointment-change routing when the caller explicitly asks to reschedule or cancel. True medical questions still route to staff/doctor callback without advice. - The current route matrix does not prove HIPAA readiness, live GPT/RAG, public self-service reschedule, guaranteed veteran eligibility, guaranteed appointment availability, or untested payment-provider behavior. -- High-value next regression coverage: a direct DTMF 4 hidden-lane smoke test, a business-hours Press 3 cancellation interception test, and a default-disabled assertion that the reschedule route never calls `rescheduleAppointment` unless `ENABLE_PUBLIC_SELF_SERVICE_RESCHEDULE=true`. +- Current regression coverage now includes direct DTMF 4 hidden-lane smoke, business-hours Press 3 cancellation interception, and default-disabled no-mutation assertions around the hidden appointment-change lane. Keep these checks in the focused route-boundary bundle. ## Current IVR Menu Truth