Billing: upgrade from Go to Pro charged full 5 without proration — previous payment and token usage not credited

[cicav]

Summary

I purchased the Go plan on May 25, 2026 (invoice $1.34) specifically to test the API, then realized API access required an upgrade. I upgraded to Pro on May 26, 2026 — but the upgrade charged me the full $15 without any proration or deduction for the Go plan payment I made less than 24 hours prior. Additionally, the tokens I consumed yesterday under the Go plan are still being counted against my new Pro plan quota instead of being reset.

Expected Behavior

• When upgrading within the same billing cycle, the previous payment should be prorated or deducted from the upgrade cost.
• Token usage should reset when switching to a new plan tier.

Actual Behavior

• Full $15 charged on upgrade, with the $1.34 Go payment completely ignored.
• Tokens consumed under Go plan carried over and deducted from Pro plan quota.

Steps to reproduce

1. Purchase Go plan ($1.34) on May 25, 2026
2. Within 24 hours, upgrade to Pro plan
3. Observe that $15 is charged in full with no credit for the Go payment
4. Check token quota — yesterday's consumption is still deducted

Additional context

• Command Code username: dagezoo7cxv
• This was discussed on Discord with @ahmad Awais, who asked me to file a GitHub issue (ref: May 26, 2026 thread)
• cmd feedback could not be run as cmd is not installed on this machine; filing manually instead
• Invoices:
  • May 25, 2026 — Subscription invoice — Paid — $1.34
  • May 26, 2026 — Subscription invoice — Paid — $15.00

[ahmadawais]

@asharirfan check.

[asharirfan]

@cicav I just reviewed your profile and confirmed from our database that you only used $0.03 of credits before upgrading to Pro.

Your token usage is separate from your subscription credits:

• On Go → Go credits are used for requests
• On Pro → Pro credits are used for requests

The Billing page shows credits tied to your current subscription. The Usage page shows your total consumption + currently available credits across your account.

We're already working on improving the Usage page to make this distinction much clearer.

Regarding the upgrade charge: I believe this is a bug. If you upgraded before consuming more than $1 of included usage, you should have received an adjustment during the upgrade flow.

While I work on fixing this behavior, I've added a $1 credit to your account to cover the missing proration adjustment.