diff --git a/helpdesk_mgmt/views/helpdesk_ticket_templates.xml b/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
index 24c002547d..40d430583e 100644
--- a/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
+++ b/helpdesk_mgmt/views/helpdesk_ticket_templates.xml
@@ -38,14 +38,6 @@
                     name="csrf_token"
                     t-att-value="request.csrf_token()"
                 />
-                <button
-                    name="create_new_ticket"
-                    type="action"
-                    class="btn btn-primary"
-                    groups="base.group_portal"
-                    style="float: right; margin-right: 0px; margin-top:5px;"
-                >New Ticket
-                </button>
             </form>
         </xpath>
     </template>