Problem: #4809's kill-switch and #4806's escalation path both cover a misbehaving, in-flight loop — stopping it and getting a human involved before it does more damage. Neither covers the scenario where a loop already completed and its PR already merged into a customer's live repository, and is only later discovered to be broken or harmful (a regression the target repo's own CI didn't catch, a subtly wrong fix, or something worse). #4805 (Terms of Service) itself frames the core risk explicitly: "An autonomous agent merging code into a paying customer's live repository... carries real liability exposure." A defined incident process for the pre-merge case (kill-switch) without one for the post-merge case leaves exactly the highest-liability scenario unaddressed.
Area: Safety / Support
Proposal: Define and build a post-merge incident process: how a customer or internal operator reports an already-merged rented-loop PR as harmful, what gittensory's obligations are (revert assistance, compute credit, notification), and how it's recorded for the audit trail and for feeding back into #4810's launch-readiness pilot criteria.
Deliverables:
Acceptance criteria:
Boundaries:
Part of #4778.
Problem: #4809's kill-switch and #4806's escalation path both cover a misbehaving, in-flight loop — stopping it and getting a human involved before it does more damage. Neither covers the scenario where a loop already completed and its PR already merged into a customer's live repository, and is only later discovered to be broken or harmful (a regression the target repo's own CI didn't catch, a subtly wrong fix, or something worse). #4805 (Terms of Service) itself frames the core risk explicitly: "An autonomous agent merging code into a paying customer's live repository... carries real liability exposure." A defined incident process for the pre-merge case (kill-switch) without one for the post-merge case leaves exactly the highest-liability scenario unaddressed.
Area: Safety / Support
Proposal: Define and build a post-merge incident process: how a customer or internal operator reports an already-merged rented-loop PR as harmful, what gittensory's obligations are (revert assistance, compute credit, notification), and how it's recorded for the audit trail and for feeding back into #4810's launch-readiness pilot criteria.
Deliverables:
Acceptance criteria:
Boundaries:
Part of #4778.