Description
Files with a size of 1024 KB or larger cannot be uploaded for signing in eSigner and don't appear in the file selection list when creating a signing container, even if they were previously uploaded to File Manager.
The API responds with HTTP 413 (Payload Too Large), while the UI shows a vague error message: “Failed to upload file”, without explaining the actual reason.
Steps to reproduce
Steps to reproduce the behavior:
- Upload a file with size ≥1024 KB to File Manager.
- Open eSigner.
- Try to create a new signing container.
Result: Files ≥1024 KB are not available for signing.
- Try upload a file to eSigner
Expected behavior
- Files ≥1024 KB should be available for selection and signing, OR
- The UI should clearly inform the user about file size limits.
Supporting Media
Desktop:
- Device: any
- OS: any
- Browser: any