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title impact impactDescription tags
Workflow Trigger Implementation
MEDIUM
Consistent workflow patterns ensure reliable automation
workflows, triggers, automation

Workflow Trigger Implementation

Using scheduleWorkflowReminders

To trigger workflows in Cal.com, use the scheduleWorkflowReminders function. This is the standard approach used throughout the codebase.

Before implementing new workflow triggers, examine existing implementations in the codebase to understand the pattern. The function:

  • Filters workflows by trigger type
  • Processes each workflow step

Key locations where this is used:

  • Booking handlers
  • Confirmation processes
  • Other booking-related events

Adding New Workflow Triggers

  1. Check packages/prisma/schema.prisma for existing webhooks and workflow trigger enums as reference
  2. Add the same enums to workflows (only when asked specifically)
  3. Add enums to packages/features/ee/workflows/lib/constants.ts for UI display
  4. Add translations to en/locale.json using the format {enum}_trigger (all lowercase)

Webhook triggers serve as the reference implementation pattern for workflow triggers.

Workflows vs Webhooks

Workflows and webhooks are two completely separate features in Cal.com with different implementations and file structures:

  • Workflow constants: packages/features/ee/workflows/lib/constants.ts
  • NOT in the webhooks directory

When working on workflow triggers, do not reference or use webhook trigger implementations - they are distinct systems.