diff --git a/docs/pages/about/mesh.md b/docs/pages/about/mesh.md
index 7aec97c..e95932c 100644
--- a/docs/pages/about/mesh.md
+++ b/docs/pages/about/mesh.md
@@ -20,5 +20,3 @@ You should only use MESH to send messages if your organisation or service:
 - does not need advanced features offered by NHS Notify API
 
 <a href="https://digital.nhs.uk/developer/api-catalogue/nhs-notify-mesh" target="_blank">Read our MESH documentation (opens in a new tab)</a>.
-
-Check if MESH is right for you by contacting our engagement team at <england.nhsnotify@nhs.net>.
diff --git a/docs/pages/about/new-and-upcoming-features.md b/docs/pages/about/new-and-upcoming-features.md
index 2cde45e..b579af6 100644
--- a/docs/pages/about/new-and-upcoming-features.md
+++ b/docs/pages/about/new-and-upcoming-features.md
@@ -15,13 +15,6 @@ redirect_from: /about/roadmap
 This page shows the latest updates to NHS Notify and what we plan to work on next.
 
 This information is a guide. It does not cover everything we do and some things may change.
-
-You can [contact us]({% link pages/support/support.md %}) if you:
-
-- have questions about our latest features and upcoming plans
-- want to get involved in user research
-- have suggestions for new features
-
 ## Latest features and updates
 
 - Eligible national programmes can send text message notifications to prompt recipients to read their messages in the NHS App
diff --git a/docs/pages/pricing-and-commercial/letters.md b/docs/pages/pricing-and-commercial/letters.md
index 39b3158..1126308 100644
--- a/docs/pages/pricing-and-commercial/letters.md
+++ b/docs/pages/pricing-and-commercial/letters.md
@@ -40,4 +40,4 @@ We'll support you to send more messages digitally to help reduce your costs.
 
 ## Letter inserts
 
-If you need to include inserts such as leaflets with your letters, contact us by sending an email to <england.nhsnotify@nhs.net>.
+If you need to include inserts such as leaflets with your letters, you can let us know when you [start onboarding with NHS Notify](https://notify.nhs.uk/get-started/).
diff --git a/docs/pages/support/support.md b/docs/pages/support/support.md
index a17c252..49dec57 100644
--- a/docs/pages/support/support.md
+++ b/docs/pages/support/support.md
@@ -13,8 +13,6 @@ NHS Notify is a <a href="https://digital.nhs.uk/services/reference-guide#service
 
 If you're live with NHS Notify and need help, <a href="https://nhsdigitallive.service-now.com/csm?id=sc_cat_item&sys_id=6cc625151b9fbad083b0a7d0b24bcb11&referrer=recent_items" target="_blank">submit a case with Service Now (opens in a new tab)</a>.
 
-If you have any general questions about NHS Notify, send an email to <england.nhsnotify@nhs.net>.
-
 ## Office hours
 
 We can only respond to you during office hours. Our office hours are 8am to 6pm, Monday to Friday, excluding bank holidays.