From 9b12fcdc30c6a2186a7fd1b21377687ddd59afb8 Mon Sep 17 00:00:00 2001
From: Michael Matloka <michael@matloka.com>
Date: Wed, 15 Apr 2026 18:18:06 +0200
Subject: [PATCH] feat(inbox): add PostHog Conversations signal source toggle

Expose conversations/ticket SignalSourceConfig in settings so emit_signal
gating can be enabled from Code. Toggle sits below error tracking.
---
 apps/code/src/renderer/api/posthogClient.ts        |  1 +
 .../inbox/components/SignalSourceToggles.tsx       | 14 ++++++++++++++
 .../features/inbox/hooks/useSignalSourceManager.ts |  4 ++++
 .../features/onboarding/hooks/useTutorialTour.ts   |  4 ++++
 4 files changed, 23 insertions(+)

diff --git a/apps/code/src/renderer/api/posthogClient.ts b/apps/code/src/renderer/api/posthogClient.ts
index 2093a5dc8..05304acba 100644
--- a/apps/code/src/renderer/api/posthogClient.ts
+++ b/apps/code/src/renderer/api/posthogClient.ts
@@ -40,6 +40,7 @@ export interface SignalSourceConfig {
     | "github"
     | "linear"
     | "zendesk"
+    | "conversations"
     | "error_tracking";
   source_type:
     | "session_analysis_cluster"
diff --git a/apps/code/src/renderer/features/inbox/components/SignalSourceToggles.tsx b/apps/code/src/renderer/features/inbox/components/SignalSourceToggles.tsx
index 394fbfdba..96e5cc44d 100644
--- a/apps/code/src/renderer/features/inbox/components/SignalSourceToggles.tsx
+++ b/apps/code/src/renderer/features/inbox/components/SignalSourceToggles.tsx
@@ -2,6 +2,7 @@ import {
   ArrowSquareOutIcon,
   BrainIcon,
   BugIcon,
+  ChatsIcon,
   CircleNotchIcon,
   GithubLogoIcon,
   KanbanIcon,
@@ -31,6 +32,7 @@ export interface SignalSourceValues {
   github: boolean;
   linear: boolean;
   zendesk: boolean;
+  conversations: boolean;
 }
 
 interface SignalSourceToggleCardProps {
@@ -315,6 +317,10 @@ export function SignalSourceToggles({
     (checked: boolean) => onToggle("zendesk", checked),
     [onToggle],
   );
+  const toggleConversations = useCallback(
+    (checked: boolean) => onToggle("conversations", checked),
+    [onToggle],
+  );
   const setupGithub = useCallback(() => onSetup?.("github"), [onSetup]);
   const setupLinear = useCallback(() => onSetup?.("linear"), [onSetup]);
   const setupZendesk = useCallback(() => onSetup?.("zendesk"), [onSetup]);
@@ -329,6 +335,14 @@ export function SignalSourceToggles({
         onCheckedChange={toggleErrorTracking}
         disabled={disabled}
       />
+      <SignalSourceToggleCard
+        icon={<ChatsIcon size={20} />}
+        label="PostHog Conversations"
+        description="Turn support conversations into signals for the inbox"
+        checked={value.conversations}
+        onCheckedChange={toggleConversations}
+        disabled={disabled}
+      />
       <SignalSourceToggleCard
         icon={<VideoIcon size={20} />}
         label="PostHog Session Replay"
diff --git a/apps/code/src/renderer/features/inbox/hooks/useSignalSourceManager.ts b/apps/code/src/renderer/features/inbox/hooks/useSignalSourceManager.ts
index 3b45bcfb7..026b7fa86 100644
--- a/apps/code/src/renderer/features/inbox/hooks/useSignalSourceManager.ts
+++ b/apps/code/src/renderer/features/inbox/hooks/useSignalSourceManager.ts
@@ -24,6 +24,7 @@ const SOURCE_TYPE_MAP: Record<
   github: "issue",
   linear: "issue",
   zendesk: "ticket",
+  conversations: "ticket",
 };
 
 const ERROR_TRACKING_SOURCE_TYPES: SourceType[] = [
@@ -38,6 +39,7 @@ const SOURCE_LABELS: Record<keyof SignalSourceValues, string> = {
   github: "GitHub Issues",
   linear: "Linear Issues",
   zendesk: "Zendesk Tickets",
+  conversations: "PostHog Conversations",
 };
 
 const DATA_WAREHOUSE_SOURCES: Record<
@@ -55,6 +57,7 @@ const ALL_SOURCE_PRODUCTS: (keyof SignalSourceValues)[] = [
   "github",
   "linear",
   "zendesk",
+  "conversations",
 ];
 
 function computeValues(
@@ -66,6 +69,7 @@ function computeValues(
     github: false,
     linear: false,
     zendesk: false,
+    conversations: false,
   };
   if (!configs?.length) return result;
   for (const product of ALL_SOURCE_PRODUCTS) {
diff --git a/apps/code/src/renderer/features/onboarding/hooks/useTutorialTour.ts b/apps/code/src/renderer/features/onboarding/hooks/useTutorialTour.ts
index 8bd42efbf..4839ea78e 100644
--- a/apps/code/src/renderer/features/onboarding/hooks/useTutorialTour.ts
+++ b/apps/code/src/renderer/features/onboarding/hooks/useTutorialTour.ts
@@ -75,6 +75,10 @@ export function useTutorialTour() {
       zendesk:
         configs?.some((c) => c.source_product === "zendesk" && c.enabled) ??
         false,
+      conversations:
+        configs?.some(
+          (c) => c.source_product === "conversations" && c.enabled,
+        ) ?? false,
       error_tracking:
         configs?.some(
           (c) => c.source_product === "error_tracking" && c.enabled,