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@@ -439,6 +439,26 @@ How to use icon: <i class="fp-my-jonas-custom-icon" />
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npm run dev-font
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```
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# Case Retention Tier (CASE_RETENTION_TIER)
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The case retention policy controls how long cases are stored before they are automatically and permanently deleted. The **CASE_RETENTION_TIER** environment variable determines which retention periods customers can select when configuring a process. Each tier exposes a different set of options in the UI; options for higher tiers are visible but disabled so users see what is available at higher tiers.
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### Supported tiers
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| Tier | Retention options available |
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|------|----------------------------|
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|**1**| Six months, One year |
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|**2**| Six months, One year, Three years |
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|**3**| Six months, One year, Three years, Five years |
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Set the variable in your `.env` file:
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```env
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CASE_RETENTION_POLICY_ENABLED=true
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CASE_RETENTION_TIER=1
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```
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Use `1`, `2`, or `3`. The default is `1` if not set. The default retention period shown in the UI for Tier 1 is one year.
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