Problem or Use Case
Due to the amount of messages DevC gets, it's unreasonable to expect them to be handled immediately. Some take a bit longer as a result, and it would be nice that once a non-UWC message enters discussion phase, that one of the members can type a command that automatically sends a response that it's being discussed. This could eventually be brought over to other teams as well.
Proposed Solution
Add an "in progress" command that sends the following template. {user} is grabbed from the message.
Hello {user},
Your message has been received well and we are currently discussing it within the team. Sit tight, we'll try to get back to you as soon as we can!
-DevCompliance
Alternative Solutions
The command could generate the template and then someone on the team can send it instead. Currently a template could be pinned somewhere, but it would cost too much effort to find this pin every time, then copy and send, while a command could automate it much quicker.
Command Type Preference
Slash command (/) - Preferred
Feature Scope
Team members only
Usage Examples
/InDiscussion
/InDiscussion type:Subset Request
Additional Context
One possible complaint that could come up is that the response would feel very automated and generic. A possible alternative is to create a bunch of different templates, and then let RAbot grab a random one from the pile while still being applicable to whatever is sent.
Likewise, I included with Usage Examples a type; this could make the responses more natural to whatever is sent, e.g. Subset Requests or Set Approval Requests.
Checklist
Problem or Use Case
Due to the amount of messages DevC gets, it's unreasonable to expect them to be handled immediately. Some take a bit longer as a result, and it would be nice that once a non-UWC message enters discussion phase, that one of the members can type a command that automatically sends a response that it's being discussed. This could eventually be brought over to other teams as well.
Proposed Solution
Add an "in progress" command that sends the following template. {user} is grabbed from the message.
Alternative Solutions
The command could generate the template and then someone on the team can send it instead. Currently a template could be pinned somewhere, but it would cost too much effort to find this pin every time, then copy and send, while a command could automate it much quicker.
Command Type Preference
Slash command (/) - Preferred
Feature Scope
Team members only
Usage Examples
/InDiscussion/InDiscussion type:Subset RequestAdditional Context
One possible complaint that could come up is that the response would feel very automated and generic. A possible alternative is to create a bunch of different templates, and then let RAbot grab a random one from the pile while still being applicable to whatever is sent.
Likewise, I included with
Usage Examplesa type; this could make the responses more natural to whatever is sent, e.g. Subset Requests or Set Approval Requests.Checklist