To summarize the timeline:
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I initially submitted my app and waited 8 months before receiving a review.
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The app was rejected because my website was inaccessible at the time of review — this was caused by a temporary issue with my internet provider, which has since been fully resolved.
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I was given no opportunity to appeal or contest the rejection in real time, despite the issue being entirely outside my control and easily verifiable as temporary.
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I promptly fixed the provider issue, confirmed the website was back online, and submitted a request for re-review.
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That was over a month ago, and I have received zero acknowledgment or response.
I understand review queues take time, but after an initial 8-month wait followed by a rejection for a transient infrastructure issue — and now another month of silence — I'm genuinely concerned this process could stretch out for many more months.
I would greatly appreciate any update on the status of my re-review, or at the very least, confirmation that my request is in the queue. I've invested significant time and effort into this app and simply want a fair evaluation while my website and all services are fully operational.
Thank you for your time and understanding.
Best regards
To summarize the timeline:
I initially submitted my app and waited 8 months before receiving a review.
The app was rejected because my website was inaccessible at the time of review — this was caused by a temporary issue with my internet provider, which has since been fully resolved.
I was given no opportunity to appeal or contest the rejection in real time, despite the issue being entirely outside my control and easily verifiable as temporary.
I promptly fixed the provider issue, confirmed the website was back online, and submitted a request for re-review.
That was over a month ago, and I have received zero acknowledgment or response.
I understand review queues take time, but after an initial 8-month wait followed by a rejection for a transient infrastructure issue — and now another month of silence — I'm genuinely concerned this process could stretch out for many more months.
I would greatly appreciate any update on the status of my re-review, or at the very least, confirmation that my request is in the queue. I've invested significant time and effort into this app and simply want a fair evaluation while my website and all services are fully operational.
Thank you for your time and understanding.
Best regards