diff --git a/packages/react/src/views/ChatBody/ChatBody.js b/packages/react/src/views/ChatBody/ChatBody.js
index 34f5c8bf4..359d22f3c 100644
--- a/packages/react/src/views/ChatBody/ChatBody.js
+++ b/packages/react/src/views/ChatBody/ChatBody.js
@@ -307,11 +307,18 @@ const ChatBody = ({
     }
   };
 
+  const prevMessagesLength = useRef(0);
+
   useEffect(() => {
-    if (messageListRef.current) {
+    if (
+      messageListRef.current &&
+      messages.length > prevMessagesLength.current &&
+      !loadingOlderMessages
+    ) {
       messageListRef.current.scrollTop = messageListRef.current.scrollHeight;
     }
-  }, [messages]);
+    prevMessagesLength.current = messages.length;
+  }, [messages, loadingOlderMessages]);
 
   useEffect(() => {
     checkOverflow();