Bug description:
Steps:
- Create and end a chat
- Make note of the chat count in analytics/feedback
- Open the chat in chats/history
- Change the chat status to something
- Check analytics/feedback again
Results
The chat status change does not change the chat count in the chat history or in the analytics/chats count but in analytics/feedback, all of the statuses per 1 chat get counted as separate chats, making the counts not add up.
Example:
Chat history:

Analytics/feedback chat count:
