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[BUG] Feedback does not take into account chat status changes #658

@ruudel

Description

@ruudel

Bug description:

Steps:

  1. Create and end a chat
  2. Make note of the chat count in analytics/feedback
  3. Open the chat in chats/history
  4. Change the chat status to something
  5. Check analytics/feedback again

Results
The chat status change does not change the chat count in the chat history or in the analytics/chats count but in analytics/feedback, all of the statuses per 1 chat get counted as separate chats, making the counts not add up.

Example:
Chat history:
Image
Analytics/feedback chat count:
Image

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bugSomething isn't workingv3.2

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