Average feedback will be shown in the bottom, where currently NPS is shown

[rasmusei]

AS A Bürokratt client
I WANT to see calculated average feedback
SO THAT I would now who good is Büokratt and how end users are responding

NPS score calculation on the scale of 0-10

• Show NPS score
• Number will be shown with 2 decimal points

9-10 are Promoters
7-8 are Passive
0-6 are Detractors

1. Find % of Promoters = (number of Promoters/total responses)x100
2. Find % of Detractors = (number of Detractors/total responses)x100
3. NPS score = % of Promoters - % of Detractors

Feedback score calculation on the scale of 1-5

• Show positive feedback score
• Number will be shown with 2 decimal points

4-5 are Positive

1. Find % of Positve feedback = (number of Positive/total responses)x100

[ruudel]

Tested in Test, OK ✅