Bug description:
Test environment
Steps
- Create and end some chats with feedback
- Open analytics/chats ; analytics/feedback
- Note that the chat counts in both modules match
- Open chat history
- Mark some of the chats as "TEST"
- Repeat step 2
- Check the chat counts
Results
Analytics/chats does not count TEST chats towards the total chat count. Analytics/feedback counts all chats regardless of if they are marked as TEST or not.
Expected
The analytics module must ignore all chats that are marked as TEST.