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Platform API version: 9171

Major Changes (9 changes)

POST /api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media (1 change)

  • Has been deprecated

GET /api/v2/chats/users/me/settings (1 change)

  • Response 200 type was changed from ChatUserSettings to UserSettingsForChat

PATCH /api/v2/chats/users/me/settings (1 change)

  • Response 200 type was changed from ChatUserSettings to UserSettingsForChat

ReverseWhitepagesLookupResult (1 change)

  • Property externalOrganizations was removed

JourneySegmentRequest (1 change)

  • Property scope was removed

JourneyViewJob (2 changes)

  • Required property estimatedCompletionMargin was added
  • Required property userId was added

EvaluationResponse (2 changes)

  • Property calibration was changed from Calibration to AddressableEntityRef
  • calibration has been made readonly

Minor Changes (107 changes)

/api/v2/scripts/published/divisionviews/{scriptId}/variables (2 changes)

  • Path was added
  • Operation GET was added

/api/v2/conversations/messages/{conversationId}/communications/{communicationId}/messages/media/uploads (2 changes)

  • Path was added
  • Operation POST was added

ADFS (1 change)

  • Optional property metadataURL was added

CustomerInteractionCenter (1 change)

  • Optional property metadataURL was added

GSuite (1 change)

  • Optional property metadataURL was added

GenericSAML (1 change)

  • Optional property metadataURL was added

IdentityNow (1 change)

  • Optional property metadataURL was added

SAMLProvider (1 change)

  • Optional property metadataURL was added

CustomProvider (1 change)

  • Optional property metadataURL was added

Okta (1 change)

  • Optional property metadataURL was added

OneLogin (1 change)

  • Optional property metadataURL was added

PingIdentity (1 change)

  • Optional property metadataURL was added

PureEngage (1 change)

  • Optional property metadataURL was added

Salesforce (1 change)

  • Optional property metadataURL was added

JourneyAggregateQueryPredicate (1 change)

  • Enum value journeySegmentAssignmentState was added to property dimension

JourneyAggregationQuery (1 change)

  • Enum value journeySegmentAssignmentState was added to property groupBy

KnowledgeAggregateQueryPredicate (1 change)

  • Enum value messageType was added to property dimension

KnowledgeAggregationQuery (1 change)

  • Enum value messageType was added to property groupBy

ViewFilter (2 changes)

  • Enum value GoogleBusinessProfile was added to property socialChannels
  • Optional property deliveryPushed was added

ReportingExportJobResponse (1 change)

  • Enum value CONTENT_EXPLORATION_VIEW was added to property viewType

ReportingExportMetadataJobResponse (1 change)

  • Enum value CONTENT_EXPLORATION_VIEW was added to property viewType

ReportingExportJobRequest (1 change)

  • Enum value CONTENT_EXPLORATION_VIEW was added to property viewType

ConditionalGroupActivation (1 change)

  • Model was added

ConditionalGroupActivationCondition (1 change)

  • Model was added

ConditionalGroupActivationPilotRule (1 change)

  • Model was added

ConditionalGroupActivationRule (1 change)

  • Model was added

ConditionalGroupActivationSimpleMetric (1 change)

  • Model was added

DataSchemaRef (1 change)

  • Model was added

EvaluationQuestion (1 change)

  • Enum value multipleSelectQuestion was added to property type

ConversationMessageMetadataContent (1 change)

  • Enum value ListPicker was added to property contentType

Evaluation (2 changes)

  • Optional property createdDate was added
  • Optional property submittedDate was added

ConversationContentButtonResponse (1 change)

  • Enum value ListPicker was added to property type

ConversationContentDatePicker (1 change)

  • Optional property location was added

ConversationContentListPicker (1 change)

  • Model was added

ConversationContentListPickerItem (1 change)

  • Model was added

ConversationContentListPickerSection (1 change)

  • Model was added

ConversationEventPresence (3 changes)

  • Enum value Authenticate was added to property type
  • Optional property receivedMessage was added
  • Optional property replyMessage was added

ConversationMessageContent (2 changes)

  • Enum value ListPicker was added to property contentType
  • Optional property reactions was added

ConversationMessagingChannel (2 changes)

  • Optional property type was added
  • Optional property publicMetadata was added

ConversationNormalizedMessage (2 changes)

  • Optional property relatedMessages was added
  • Optional property enrichment was added

ConversationPublicMetadata (1 change)

  • Optional property url was added

MessageMediaUploadData (1 change)

  • Model was added

UploadMediaRequest (1 change)

  • Model was added

DivisionedDomainEntityRef (1 change)

  • Optional property division was added

UserSettingsForChat (1 change)

  • Model was added

KnowledgeDocumentsAnswerFilter (1 change)

  • Enum value ExpandedArticle was added to property queryType

KnowledgeConversationContext (1 change)

  • Optional property messageType was added

KnowledgeDocumentCopy (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeDocumentPresentation (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

PresentedKnowledgeDocument (1 change)

  • Enum value Generative was added to property surfacingMethod

KnowledgeDocumentFeedbackResponse (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeDocumentFeedback (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeDocumentView (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeGuestDocumentFeedback (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeGuestDocumentPresentation (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeGuestDocumentView (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

KnowledgeGuestDocumentCopy (2 changes)

  • Enum value ExpandedArticle was added to property queryType
  • Enum value Generative was added to property surfacingMethod

SurveyQuestion (1 change)

  • Enum value multipleSelectQuestion was added to property type

InteractiveApplication (1 change)

  • Model was added

RecordingMessagingMessage (2 changes)

  • Enum value InteractiveApplication was added to property contentType
  • Optional property socialVisibility was added

SocialMediaAsyncDetailQuery (1 change)

  • Optional property topicIds was added

BotSearchResponse (1 change)

  • Enum value GenesysDigitalBotConnector was added to property botType

ConversationAppSettings (1 change)

  • Optional property sessionDurationSeconds was added

NotificationsSettings (1 change)

  • Optional property notificationContentType was added

WebDeployment (1 change)

  • Optional property pushIntegrations was added

ExpandableWebDeployment (1 change)

  • Optional property pushIntegrations was added

TimeOffRequestResponse (3 changes)

  • Enum value BlockedDate was added to property substatus
  • Enum value ManualApproval was added to property substatus
  • Enum value ReviewDate was added to property substatus

TimeOffRequest (3 changes)

  • Enum value BlockedDate was added to property substatus
  • Enum value ManualApproval was added to property substatus
  • Enum value ReviewDate was added to property substatus

TimeOffRequestQueryBody (3 changes)

  • Enum value BlockedDate was added to property substatuses
  • Enum value ManualApproval was added to property substatuses
  • Enum value ReviewDate was added to property substatuses

OverrideDate (1 change)

  • Model was added

ListWrapperOverrideDate (1 change)

  • Model was added

WorkitemDelta (3 changes)

  • Optional property dateAssignmentStateChanged was added
  • Optional property alertTimeoutSeconds was added
  • Optional property scoredAgents was added

WorkitemScoredAgentDelta (1 change)

  • Model was added

WorkitemsAttributeChangeListWorkitemScoredAgentDelta (1 change)

  • Model was added

WorkitemsAttributeChangeWorkitemRuleSettings (1 change)

  • Model was added

WorktypeDelta (3 changes)

  • Optional property flowId was added
  • Optional property ruleSettings was added
  • Optional property unassignedDivisionContactsEnabled was added

JourneyAsyncAggregationQuery (1 change)

  • Enum value journeySegmentAssignmentState was added to property groupBy

KnowledgeAsyncAggregationQuery (1 change)

  • Enum value messageType was added to property groupBy

Point Changes (7 changes)

GET /api/v2/externalcontacts/reversewhitepageslookup (3 changes)

  • Summary was changed
  • Description was changed for parameter lookupVal
  • Description was changed for parameter divisionId

GET /api/v2/recording/jobs/{jobId}/failedrecordings (1 change)

  • Description was changed for parameter includeTotal

GET /api/v2/recording/jobs (1 change)

  • Description was changed for parameter includeTotal

GET /api/v2/textbots/bots/search (2 changes)

  • Description was changed for parameter botId
  • Description was changed for parameter pageSize