Dialogflow @sys.any issue

[Ashot72]

Yesterday I faced with a strange issue which is @sys.any. It was working originally and now no data can be passed via @sys.any of slot filling. it is re-prompting all the time.
With another Dialogflow account the same agent (imported) works properly. Is Google cloud the issue?

[imrankhankasim]

Hi @Ashot72

I too faced like this issue on developing day sys.any with slot filling fullfillment working fine and next day it was not working.

When i checked with the Dialogflow support team. Here is there reply

---

Hi Imran Khan,

Would you mind exporting your agent and sending it to us? To do so:

1. Click on the gear icon next to the agent name.

2. Select the 'Export and Import' tab.

3. Click on the 'Export as ZIP' button.

4. Attach the downloaded ZIP file to your reply to this message.

We also kindly ask you to send us the agent ID.

Cheers,

Shin

Dialogflow Support Team

--------------- Original Message ---------------
Sent: 4/25/2019 9:16 AM
Subject: @sys.any entity not working today!!

Hi Team,

I have assigned with the required parameter enabled with @sys.any entity and it was working fine upto yesterday.

Why today it was not working. Please look in to this issue and revert me back ASAP.

Am in rush with the demo dispaly on my chat build.

REGARDS,
IMRANKHAN K

[applied-kevinsalot]

I was not using the javascript client, but i was experiencing the same issue when working with the web test client.

I filed an issue here: https://issuetracker.google.com/u/1/issues/131619588

[MumblesNZ]

@Ashot72 or @imrankhankasim did either of you find a solution for this?

[imrankhankasim]

@Ashot72 or @imrankhankasim did either of you find a solution for this?

Hi MumblesNZ
Yes it resolved. Send an email to support@dialogflow.com and they will ask you of that particular intent details and once you providing that they does fix at their end and finally they will inform you that this issue is fixed and it will work.

Dialogflow support only will help on this issue fix.

thanks

Regards,
Imrankhan K

[sstepashka]

Probably, you need to re-train your agent. Just add some new training phrase or a valu into an entity or click “train” in the agent’s settings.

[imrankhankasim]

Probably, you need to re-train your agent. Just add some new training phrase or a valu into an entity or click “train” in the agent’s settings.

The same i asked with dialogflow support, they said there is bug at their end on this sys,any and the only option to get fix by their end only

[sstepashka]

The bug is fixed and to apply new changes your agent has to be retrained unless there is a new bug which I don’t know yet.

[MumblesNZ]

Thanks for the quick reply. The behaviour I have is similar but not exactly the same as described above but I was hoping the underlying issue was the same as this.

My issue is, in response to a slot filling question for a @sys.any param I say a phrase like "The TCP was off centre by 3mm I corrected the angle and verified the alignment", and it fills the slot, but with a single word "centre". Is very strange behaviour which has just started appearing randomly. I've retrained the model multiple times without any luck. Ill flick a message off to dialogflow support and see if they can help. Thanks.

[sstepashka]

Ok... bat can you share you agent? Maybe it’s better to do it through support...

[sstepashka]

I will check it tomorrow.

[sstepashka]

I was aable to reproduce the issue. In slot-filling mode it doesn't recognize whole query as @sys.any. Only a single token (word). We are fixing that.

[MumblesNZ]

@sstepashka any updates on this bug?

[davidvc]

Hi, I am also encountering this bug, and it is breaking my agent. I want the user to be able to send a message over email. When I prompt for the message, I don't get the full phrase spoken.