Skip to content

[Bug]: E2B dashboard frequently returns 502 Bad Gateway errors #294

@shaolila

Description

@shaolila

Sandbox ID or Build ID

No response

Environment

OS == Ubuntu 24.04
e2b SDK == 2.7.3
Infra Version == 2026.13

Timestamp of the issue

2026-04-09 18:00:40

Frequency

Happens every time

Expected behavior

The dashboard should remain accessible at all times without any 502 errors.

Actual behavior

Image

Issue reproduction

open e2b dashboard

Additional context

[REDACTED].hk-prod-e2b.[REDACTED].top/files
2026-04-09 18:00:40,853 [INFO] httpx: HTTP Request: GET https://[REDACTED]/files?path=%2Ftmp%2F.cmd_fc7b0cd%9%2Fpid.txt "HTTP/1.1 502 Bad Gateway"
2026-04-09 18:00:42,855 [INFO] e2b.api.client_sync: Request: GET https://[REDACTED]/files
2026-04-09 18:00:42,860 [INFO] e2b.api.client_sync: Response: 502 https://[REDACTED]/files
2026-04-09 18:00:42,861 [INFO] httpx: HTTP Request: GET https://[REDACTED]/files?path=%2Ftmp%2F.cmd_fc7b0cd%9%2Fpid.txt "HTTP/1.1 502 Bad Gateway"
2026-04-09 18:00:44,863 [INFO] e2b.api.client_sync: Request: GET https://[REDACTED]/files
2026-04-09 18:00:44,870 [INFO] e2b.api.client_sync: Response: 502 https://[REDACTED]/files
2026-04-09 18:00:44,870 [INFO] httpx: HTTP Request: GET https://[REDACTED]/files?path=%2Ftmp%2F.cmd_fc7b0cd%9%2Fpid.txt "HTTP/1.1 502 Bad Gateway"
2026-04-09 18:00:46,872 [INFO] e2b.api.client_sync: Request: GET https://[REDACTED]/files
2026-04-09 18:00:46,877 [INFO] e2b.api.client_sync: Response: 502 https://[REDACTED]/files
2026-04-09 18:00:46,878 [INFO] httpx: HTTP Request: GET https://[REDACTED]/files?path=%2Ftmp%2F.cmd_fc7b0cd%9%2Fpid.txt "HTTP/1.1 502 Bad Gateway"
2026-04-09 18:00:48,880 [INFO] e2b.api.client_sync: Request: GET https://[REDACTED]/files
2026-04-09 18:00:48,885 [INFO] e2b.api.client_sync: Response: 502 https://[REDACTED]/files
2026-04-09 18:00:48,886 [INFO] httpx: HTTP Request: GET https://[REDACTED]/files?path=%2Ftmp%2F.cmd_fc7b0cd%9%2Fpid.txt "HTTP/1.1 502 Bad Gateway"
2026-04-09 18:00:50,888 [INFO] e2b.api.client_sync: Request: GET https://[REDACTED]/files
2026-04-09 18:00:50,893 [INFO] e2b.api.client_sync: Response: 502 https://[REDACTED]/files
2026-04-09 18:00:50,894 [INFO] httpx: HTTP Request: GET https://[REDACTED]/files?path=%2Ftmp%2F.cmd_fc7b0cd%9%2Fpid.txt "HTTP/1.1 502 Bad Gateway"
Building 72947.5s

Metadata

Metadata

Assignees

No one assigned

    Labels

    bugSomething isn't working

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions