From d9f699b1868a1b0043c0ba197e6011fd7ed4d808 Mon Sep 17 00:00:00 2001 From: KieranVR Date: Thu, 2 Apr 2026 14:11:08 -0700 Subject: [PATCH] Add Codex Status dashboard links across the docs site The status.codexeditor.com dashboard lets users check if Codex servers are up before troubleshooting further. Added the link to: - Global nav (always visible) - Troubleshooting flow (login, sync, AI paths + escalation step) - Sync troubleshooting page (first step before debugging) - FAQ (support contact + offline work answers) - Reporting bugs page (pre-check before filing) Made-with: Cursor --- app/layout.config.tsx | 5 +++++ components/troubleshooting-flow.tsx | 19 ++++++++++++++++++- content/docs/faq.mdx | 3 ++- .../project-management/reporting-bugs.mdx | 7 ++++--- .../sync-troubleshooting.mdx | 9 +++++---- 5 files changed, 34 insertions(+), 9 deletions(-) diff --git a/app/layout.config.tsx b/app/layout.config.tsx index 392c4b8..a124ade 100644 --- a/app/layout.config.tsx +++ b/app/layout.config.tsx @@ -70,5 +70,10 @@ export const baseOptions: BaseLayoutProps = { url: "https://codexeditor.app", external: true, }, + { + text: "Status", + url: "https://status.codexeditor.com", + external: true, + }, ], }; diff --git a/components/troubleshooting-flow.tsx b/components/troubleshooting-flow.tsx index 9ff1383..eaf4836 100644 --- a/components/troubleshooting-flow.tsx +++ b/components/troubleshooting-flow.tsx @@ -85,10 +85,12 @@ const troubleshootingPaths: TroubleshootingPath[] = [ 'Use password reset if you already created an account.', 'Make sure the app has the permissions it requests.', 'Check your network if the issue involves sign-in or AI access.', + 'Check the Codex Status page (status.codexeditor.com) to see if the servers are currently down.', ], docs: [ { title: 'Initial Setup', href: '/docs/getting-started/initial-setup' }, { title: 'FAQ', href: '/docs/faq' }, + { title: 'Codex Status', href: 'https://status.codexeditor.com' }, ], }, { @@ -152,12 +154,14 @@ const troubleshootingPaths: TroubleshootingPath[] = [ 'Reload the project or editor window.', 'Check for updates and recent fixes related to sync or offline behavior.', 'Ask teammates whether they have synced recently if this is a shared project.', + 'Check the Codex Status page (status.codexeditor.com) to see if the servers are currently down.', ], docs: [ { title: 'Sync Troubleshooting', href: '/docs/project-management/sync-troubleshooting' }, { title: 'Sharing & Managing Projects', href: '/docs/project-management/sharing-managing-projects' }, { title: 'How to Update Codex', href: '/docs/project-management/update-extensions' }, { title: 'Release Notes', href: '/docs/releases/latest' }, + { title: 'Codex Status', href: 'https://status.codexeditor.com' }, ], }, { @@ -177,11 +181,13 @@ const troubleshootingPaths: TroubleshootingPath[] = [ 'Review your AI instructions and simplify them if needed.', 'Edit AI outputs to guide future suggestions.', 'Check whether the issue may be related to connectivity or a recent release.', + 'Check the Codex Status page (status.codexeditor.com) to see if the AI services are currently down.', ], docs: [ { title: 'AI Settings', href: '/docs/translation/ai-settings' }, { title: 'Translation Tools', href: '/docs/translation/translation-tools' }, { title: 'Batch Translation', href: '/docs/translation/batch-translation' }, + { title: 'Codex Status', href: 'https://status.codexeditor.com' }, ], }, { @@ -763,7 +769,18 @@ ${docsList}`;

)} -
+
+ + Check server status + + See if the Codex API services are currently up or experiencing issues. + + About Codex** and note your version. -2. Compare to the [latest release](/docs/releases/latest). -3. Update if needed, then check whether the sync issue persists. +1. Check the **[Codex Status page](https://status.codexeditor.com)** to see whether the servers are currently experiencing issues. If services are down, wait for them to recover before troubleshooting further. +2. Go to **Help > About Codex** and note your version. +3. Compare to the [latest release](/docs/releases/latest). +4. Update if needed, then check whether the sync issue persists. --- @@ -38,7 +39,7 @@ The team will resolve this from the server side. Do not attempt to re-import or If you have made changes but your teammates cannot see them: -1. Check your internet connection — sync requires a stable connection. +1. Check your internet connection — sync requires a stable connection. Also check the **[Codex Status page](https://status.codexeditor.com)** to confirm the servers are up. 2. In your project, look for the **Sync** button or indicator. Click it manually to trigger a sync. 3. Ask your teammates to also click Sync on their devices. 4. If sync is still not working after 10 minutes, check the **Console** in Developer Tools (Help > Toggle Developer Tools) for red error messages. Copy any errors you find.