Error that says no connection

[rmhtmlkoodaaja]

Hello! I am getting this error when getting Articles or creating ticket on zendesk in helpstack.

05-04 23:13:33.941 12957-12957/com.developerfromjokela.edison E/HSHelpStack: Error occurred when executing Creating New Ticket
com.android.volley.NoConnectionError: java.io.InterruptedIOException: thread interrupted
java.io.InterruptedIOException: thread interrupted

[HaDiSs277]

Hi,
I have the same issue. i set help stack like this.
` HSZendeskGear zendeskGear = new HSZendeskGear(
"https://mydomain.zendesk.com",
"myemail@yahoo.com",
"<my token"); // Create the Gear object

    zendeskGear.setSectionId("<my section id>"); // Optional. Set the Section Id of your Help Center articles.

    helpStack.setGear(zendeskGear); // Set the Gear`

but when I open help stack it says "error in fetching articles and issues" and when I report an issue after setting email and name and subject and etc..in the last step it says "error in reporting issue please check your network connection" but i'm sure my device is connected, i also test via mobile data and WIFI with VPN. but it doesn't worked!

[rmhtmlkoodaaja]

After some time it started working, but when I reinstalled app, and it stopped working.

[rmhtmlkoodaaja]

Problem is, maybe if we can edit source code, it starts working. I Cannot edit source code of Helpstack

[HaDiSs277]

can you fix this problem? I clone this project but when i click on "show help" button it says "no apps can perform this action", what's the problem?