[Bug]: Math equations are not converted into word

[drmhussainphd]

Description

I bught MarkView mainly because of this feature: MD with Math equations can be converted into word, but I was disappointed to see the result, it

ComputeTestPerformance_Summary.docx

is very poor. See the attached file.

Steps to Reproduce

No response

MarkView Version

2.8.2

Browser

Chrome

Operating System

Windows

Screenshots

No response

Additional Context

No response

Before submitting

• I have searched existing issues to avoid duplicates
• I have removed any sensitive information from screenshots/logs

[thea-vu]

Hi @drmhussainphd,

I checked your file. Most of your equations converted correctly to native, editable Word equations. A few of the more complex ones aren't fully supported yet, so they come out as images instead.

If that doesn't meet what you need, I'm happy to refund your purchase. Just let me know.

[drmhussainphd]

Do you have a plan to improve on it? From: Thea Vu ***@***.***> Sent: Tuesday, July 7, 2026 3:16 PM To: markview-app/support ***@***.***> Cc: Muhammad Hussain Ph.D. ***@***.***>; Mention ***@***.***> Subject: Re: [markview-app/support] [Bug]: Math equations are not converted into word (Issue #48) [https://avatars.githubusercontent.com/u/249875600?s=20&v=4]thea-vu left a comment (markview-app/support#48)<#48 (comment)> Hi @drmhussainphd<https://github.com/drmhussainphd>, I checked your file. Most of your equations converted correctly to native, editable Word equations. A few of the more complex ones aren't fully supported yet, so they come out as images instead. If that doesn't meet what you need, I'm happy to refund your purchase. Just let me know. — Reply to this email directly, view it on GitHub<#48?email_source=notifications&email_token=BT6QL63KIDYE6MXJSMKWDB35DTSZBA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIOJQGM3DQMJSGQ42M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLDGN5XXIZLSL5RWY2LDNM#issuecomment-4903681249>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BT6QL63XNYTLPDW4FDCFP5L5DTSZBAVCNFSNUABGKJSXA33TNF2G64TZHMYTCMJXGI4TKMBXHA5US43TOVSTWNBYGI4DENRXG44TNILWAI>. Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS<https://github.com/notifications/mobile/ios/BT6QL67XJZT4GIQ4YTYY4R35DTSZBA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIOJQGM3DQMJSGQ42M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJKTGN5XXIZLSL5UW64Y> and Android<https://github.com/notifications/mobile/android/BT6QL673WALW7VQOZFFMFLT5DTSZBA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIOJQGM3DQMJSGQ42M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLTGN5XXIZLSL5QW4ZDSN5UWI>. Download it today! You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

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[thea-vu]

@drmhussainphd, Yes, improving it is on my list.

However, the limitation is in the step that converts your equations into Word's native editable format. Standard math converts well, but the more complex constructs like matrices, aligned blocks, and certain delimiters can't be translated cleanly yet, so they fall back to images.

Getting full coverage there would take a large amount of engineering work, so I can't commit to a specific plan or timeline for it right now.

If you'd rather not wait, the refund offer still stands.

[drmhussainphd]

Thank you. I will continue. Hope you will fix it soon. From: Thea Vu ***@***.*** Sent: Tuesday, July 7, 2026 5:17 PM To: markview-app/support ***@***.***> Cc: Muhammad Hussain Ph.D. ***@***.***>; Mention ***@***.***> Subject: Re: [markview-app/support] [Bug]: Math equations are not converted into word (Issue #48) [https://avatars.githubusercontent.com/u/249875600?s=20&v=4]thea-vu left a comment (markview-app/support#48)<#48 (comment)> @drmhussainphd<https://github.com/drmhussainphd>, Yes, improving it is on my list. However, the limitation is in the step that converts your equations into Word's native editable format. Standard math converts well, but the more complex constructs like matrices, aligned blocks, and certain delimiters can't be translated cleanly yet, so they fall back to images. Getting full coverage there would take a large amount of engineering work, so I can't commit to a specific plan or timeline for it right now. If you'd rather not wait, the refund offer still stands. — Reply to this email directly, view it on GitHub<#48?email_source=notifications&email_token=BT6QL63TBFX4C62A3G7CIFD5DUA6RA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIOJQGQ3TSNBQGA32M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLDGN5XXIZLSL5RWY2LDNM#issuecomment-4904794007>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BT6QL67N7TFONLXEJBU2LYD5DUA6RAVCNFSNUABGKJSXA33TNF2G64TZHMYTCMJXGI4TKMBXHA5US43TOVSTWNBYGI4DENRXG44TNILWAI>. Triage notifications, keep track of coding agent tasks and review pull requests on the go with GitHub Mobile for iOS<https://github.com/notifications/mobile/ios/BT6QL64CSLNBCOP77NLTDJD5DUA6RA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIOJQGQ3TSNBQGA32M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJKTGN5XXIZLSL5UW64Y> and Android<https://github.com/notifications/mobile/android/BT6QL66ESL6TNVHJCBLS7AL5DUA6RA5CNFSNUABFM5UWIORPF5TWS5BNNB2WEL2JONZXKZKDN5WW2ZLOOQXTIOJQGQ3TSNBQGA32M4TFMFZW63VHNVSW45DJN5XKKZLWMVXHJLTGN5XXIZLSL5QW4ZDSN5UWI>. Download it today! You are receiving this because you were mentioned.Message ID: ***@***.******@***.***>>

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________________________________ Disclaimer: This communication is intended for the above named person and is confidential and / or legally privileged. Any opinion(s) expressed in this communication are not necessarily those of KSU (King Saud University). If it has come to you in error you must take no action based upon it, nor must you print it, copy it, forward it, or show it to anyone. Please delete and destroy the e-mail and any attachments and inform the sender immediately. Thank you. KSU is not responsible for the political, religious, racial or partisan opinion in any correspondence conducted by its domain users. Therefore, any such opinion expressed, whether explicitly or implicitly, in any said correspondence is not to be interpreted as that of KSU. KSU may monitor all incoming and outgoing e-mails in line with KSU business practice. Although KSU has taken steps to ensure that e-mails and attachments are free from any virus, we advise that, in keeping with best business practice, the recipient must ensure they are actually virus free.