AutoUpload files skipped or upload not starting

[alperozturk96]

⚠️ Before posting ⚠️

• This is a bug, not a question or an enhancement.
• I've searched for similar issues and didn't find a duplicate.
• I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
• I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

• Configure a folder for auto upload.

Expected behaviour

• Uploads should start automatically when connected to Wi-Fi, without long delays.

Actual behaviour

• Auto-Upload randomly skips photos and videos without any visible pattern.
• Upload sometimes does not start at all, even when on the same Wi-Fi for hours.

Android version

15

Device brand and model

Samsung OneUI 8

Stock or custom OS?

Stock

Nextcloud android app version

3.32.3

Nextcloud server version

???

Using a reverse proxy?

I don't know

Android logs

No response

Server error logs

Additional information

Sometimes it is working, sometimes it is not working.

[FelixBuehler]

I have the same issues. Around 30-50 % of my photos taken are skipped by AutoUpload. Very annoying.

[rsheptolut]

Same, just trying to figure out Nextcloud for the first time and very frustrating because you tend to assume it's your fault for not configuring something right. Not clear how it works, doesn't show any status, just doesn't seem to work reliably. Syncs only some photos placed in the folder. This function needs to be rock solid because it can lead to precious memories or photo-notes lost. People rely on their auto upload, especially for photos. Without auto upload on Android and 2 way sync on Windows Next Cloud won't work well for us to manage our family photos.

[alperozturk96]

@FelixBuehler @rsheptolut

Hi

We’re currently working on improving the auto upload feature, and we’d love your help testing a new QA version. You can download it [here] and share your experience with us.

We’re aware of the current limitations with auto upload and explained the details [in this issue]. Rest assured, we’re actively working on making it more reliable.

It would also be very helpful if you could share the related logs with us. To do this, open Settings → Logs and filter using the keywords “AutoUpload” and “Upload.” You can then upload your logs [at this link].

[rsheptolut]

@alperozturk96 thanks! Installed the QA build and so far can't reproduce any issues. Be sure I'll keep you posted :D Also let me know if you want me to do anything specific to test.

BTW was too eager to install the QA build so uninstalled the Prod build before I realized I should've first got you the logs, oops!

[rsheptolut]

@alperozturk96 filtering logs works but it doesn't look like there's any way to save them when filtered. When not filtered there's an option to send all logs by email.

After a while upload in the QA version became a bit lazy again. Still works but some delays and reports strange things like it uploaded files 3 hours ago but still shows as "Waiting to upload"

Screenshots

Hope you can make auto upload extremely robust so that no one has to doubt it. But in the meantime it would be handy if there was a button to sync that would do that in the foreground and then report how many files in local dir, how many new uploaded, how many existing skipped. I feel sorta paranoid that it will forget to upload some files, plus never know if it did the thing or not, etc

[theomajigga]

@FelixBuehler @rsheptolut

Hi

We’re currently working on improving the auto upload feature, and we’d love your help testing a new QA version. You can download it [here] and share your experience with us.

We’re aware of the current limitations with auto upload and explained the details [in this issue]. Rest assured, we’re actively working on making it more reliable.

It would also be very helpful if you could share the related logs with us. To do this, open Settings → Logs and filter using the keywords “AutoUpload” and “Upload.” You can then upload your logs [at this link].

This QA version crashes my phone, soft reboot, when auto uploading, and viewing the screen of "uploads" .

Fold7 android 16.

[alperozturk96]

@theomajigga Can you see the crash log?

[alperozturk96]

@theomajigga @rsheptolut

Hello.

We’ve made several fixes to the auto-upload logic and would appreciate your feedback. You can download the updated QA version here: