Saving/offloading is not happening #366
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Install Nextcloud 31 with Nextcloud Pi, and update to Nextcloud 32, the last version.
Install Document Server
Install Only Office plugin
Expected behaviour
When I close or keep the document open, I expect the document to be saved every 5min, as done by the internal cron job of debian.
Actual behaviour
Nothing happens. The App data stays as is, if I select the file from nextcloud, it is opening correctly, but the file is not saved to nextcloud. When I do a copy or download the file, it still keeps the original file. This is happening on a n external storage (smb), but also on internal storage.
The logs indicate a right issue, but the rights are correct. everything is owned and managed by www-data.
I tried a fully cleaned reinstall even deleting the related elements in the database, but the issue is still present, and started happening 2 weeks ago.
Server configuration
Web server: Apache
Database: Unknown. Default of Nextcloud Pi
PHP version: 8.3
Nextcloud version: 32.0.5
List of activated apps
root@nextcloudpi:/var/www/nextcloud# sudo -u www-data php occ app:list
Enabled:
- activity: 5.0.0-dev.0
- bruteforcesettings: 5.0.0-dev.0
- checksum: 2.0.3
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- dav: 1.34.2
- documentserver_community: 0.2.1
- epubviewer: 1.8.1
- external: 7.0.0
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_3dmodelviewer: 0.0.16
- files_archive: 1.2.8
- files_downloadactivity: 1.18.1
- files_downloadlimit: 5.0.0-dev.0
- files_external: 1.24.1
- files_pdfviewer: 5.0.0-dev.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- gpxpod: 7.2.4
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- metadata: 0.23.0
- music: 2.5.1
- nextcloudpi: 0.0.2
- notifications: 5.0.0-dev.0
- notify_push: 1.3.0
- oauth2: 1.20.0
- onlyoffice: 9.12.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- previewgenerator: 99.99.99
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- sharebymail: 1.22.0
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- updatenotification: 1.22.0
- user_ldap: 1.23.0
- viewer: 5.0.0-dev.0
- workflowengine: 2.14.0
Disabled:
- admin_audit: 1.22.0
- app_api: 32.0.0 (installed 5.0.2)
- circles: 32.0.0 (installed 31.0.0)
- contactsinteraction: 1.13.1 (installed 1.12.0)
- dashboard: 7.12.0 (installed 7.11.0)
- encryption: 2.20.0
- files_reminders: 1.5.0 (installed 1.4.0)
- files_versions: 1.25.0 (installed 1.25.0)
- firstrunwizard: 5.0.0-dev.0 (installed 5.0.0-dev.0)
- nextcloud_announcements: 4.0.0-dev.0 (installed 3.0.0)
- support: 4.0.0-dev.0 (installed 3.0.0)
- survey_client: 4.0.0-dev.0 (installed 3.0.0)
- suspicious_login: 10.0.0-dev.0
- systemtags: 1.22.0 (installed 1.21.1)
- twofactor_nextcloud_notification: 6.0.0-dev.0
- twofactor_totp: 14.0.0
- user_status: 1.12.0 (installed 1.11.0)
- weather_status: 1.12.0 (installed 1.12.0)
- webhook_listeners: 1.3.0 (installed 1.2.0)
Nextcloud configuration
{
"system": {
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": {
"0": "localhost",
"7": "nextcloudpi",
"5": "nextcloudpi.local",
"8": "nextcloudpi.lan",
"***REMOVED SENSITIVE VALUE***",
},
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "32.0.5.0",
"overwrite.cli.url": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"memcache.local": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0,
"timeout": 0,
"password": "***REMOVED SENSITIVE VALUE***"
},
"filelocking.enabled": true,
"tempdirectory": "\/opt\/ncdata\/data\/tmp",
"mail_smtpmode": "smtp",
"mail_smtpauthtype": "LOGIN",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"preview_max_x": "2048",
"preview_max_y": "2048",
"jpeg_quality": "60",
"overwriteprotocol": "https",
"maintenance": false,
"logfile": "\/opt\/ncdata\/data\/nextcloud.log",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"loglevel": 2,
"log_type": "file",
"htaccess.RewriteBase": "\/",
"maintenance_window_start": 2,
"default_phone_region": "33",
"app_install_overwrite": {
"1": "previewgenerator",
"2": "nextcloudpi",
"3": "files_downloadactivity"
},
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"mail_sendmailmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"theme": ""
}
}