Percussion offers the following support channels:
- For general problems, questions, how to, and other general issues use the community site
- To report bugs, defects, feature requests, or issues, please use this repository's issue tracker
Please use the community for questions! Questions posted to the issue tracker will be closed.
- (https://www.percussion.com). Percussion provides cloud hosting for Percusion CMS, Technical Support & Maintenance with SLA
- Phone, Email, Chat, Web based support.
When reporting an issue, please include the following details:
- A description of what you are trying to accomplish.
- The minimum steps necessary to reproduce the issue.
- The expected results.
- The actual results received.
- Server operating system / version, database vendor / version
- Browser vendor / version