diff --git a/content/docs/support/index.mdx b/content/docs/support/index.mdx
index cf8c424..391a247 100644
--- a/content/docs/support/index.mdx
+++ b/content/docs/support/index.mdx
@@ -19,26 +19,13 @@ description: "Need help with anything Superwall-related? We're here to help."
 
 ## Need Help?
 
-Try using [Ask AI](/ai) or searching for your issue to get an instant answer.
+The fastest way to get answers is to start with the 💬 chat button in the bottom-right corner, our docs cover many common issues.
 
-We listen to all feedback! If Ask AI can't answer your question or a guide is not helpful, please leave feedback with 👍/👎 and we will improve it.
+If additional help is required, please create a [Support ticket](https://portal.usepylon.com/superwall/forms/product-support).
 
-If additional help is required, you can create a new Support ticket by using the **💬 Support button** in the bottom-right corner of the screen. 
-
-<LoginStatusProvider>
-  <BasedOnAuth>
-    <LoggedIn>
-      <Info>
-        **Please provide all relevant details to help us resolve your issue quickly:**
-        - A detailed description of the issue
-        - User IDs if the issue is affecting specific users
-        - Any and all relevant screenshots, links, logs, etc.
-      </Info>
-    </LoggedIn>
-    <LoggedOut>
-      <Warning>
-        You will need to [log into your Superwall account](https://superwall.com/api/auth/login) first
-      </Warning>
-    </LoggedOut>
-  </BasedOnAuth>
-</LoginStatusProvider>
\ No newline at end of file
+<Info>
+  **Please provide all relevant details to help us resolve your issue quickly:**
+  - A detailed description of the issue
+  - User IDs if the issue is affecting specific users
+  - Any and all relevant screenshots, links, logs, etc.
+</Info>