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Fail to invoke auth endpoint after changing encrypted password #4932

@manodyaSenevirathne

Description

@manodyaSenevirathne

Description

After changing the encrypted password of admin , {portal}/services/auth/login endpoint fails and stuck in a retry loop, and backend logs as follows,

[2026-04-10 15:02:17,892] ERROR - introspect_jsp {
  "traceId": "23d0670d-e714-4858-b452-cd57d4a5e272",
  "code": 401,
  "description": "Authorization failure. Authorization information was invalid or missing from your request.",
  "message": "Unauthorized"
}

Steps to Reproduce

  1. Follow this guide [1] and encrypt admin password
  2. Start the server (& see that it works fine)
  3. Stop the server and change the admin password by following the steps in [1]
  4. Start the server and try to log in

[1] - https://apim.docs.wso2.com/en/4.7.0/install-and-setup/setup/security/logins-and-passwords/working-with-encrypted-passwords/

Version

4.7.0-beta

Environment Details (with versions)

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