Skip to content

docs(demo): surface current IVR route-matrix proof#45

Merged
CapuchaRojo merged 1 commit into
mainfrom
docs/demo-route-matrix-refresh
May 9, 2026
Merged

docs(demo): surface current IVR route-matrix proof#45
CapuchaRojo merged 1 commit into
mainfrom
docs/demo-route-matrix-refresh

Conversation

@CapuchaRojo
Copy link
Copy Markdown
Owner

🚀 VetCan Pull Request

Summary

Updates the Studio/demo documentation to surface the current IVR route-matrix proof after the latest merged voice-routing work.

This PR highlights:

  • Press 1 renewal/new-patient/veteran conversion flow
  • Press 2 annual Florida/MMU state-card separation
  • Press 3 deterministic after-hours classifier
  • Press 4 hidden staff-controlled reschedule posture
  • Separate staff-confirmed cancellation lane
  • Payment-safe boundaries
  • Route-boundary regression evidence

Guardrails

  • Docs-only change.
  • No runtime behavior changed.
  • No payment behavior changed.
  • No Acuity mutation behavior changed.
  • No Studio UI or deck binary changed.
  • Does not claim live GPT/RAG.
  • Does not claim public self-service reschedule.
  • Does not claim HIPAA readiness or guaranteed veteran eligibility.

Validation

  • git diff --check
  • reviewed against ivr routing system.txt route matrix and A17/A22 demo docs

@CapuchaRojo CapuchaRojo merged commit 7aefe67 into main May 9, 2026
3 checks passed
@CapuchaRojo CapuchaRojo deleted the docs/demo-route-matrix-refresh branch May 9, 2026 17:03
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

None yet

Projects

None yet

Development

Successfully merging this pull request may close these issues.

1 participant