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[FIX] Handover error logs#180

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Shailesh351 wants to merge 2 commits intomasterfrom
chore/error-log-refactor
Open

[FIX] Handover error logs#180
Shailesh351 wants to merge 2 commits intomasterfrom
chore/error-log-refactor

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@Shailesh351 Shailesh351 requested a review from ear-dev December 12, 2022 07:08
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[BUG][SNS logger] "Unable to reach Liveagent bot, it may be offline or disabled." did not throw an escalation failure event.

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