Project-7525: [DO NOT MERGE] Feature branch for the new returns flow

CHANGELOG.md

@@ -5,14 +5,19 @@ The format is based on [Keep a Changelog](https://keepachangelog.com/en/1.0.0/),
 and this project adheres to [Semantic Versioning](https://semver.org/spec/v2.0.0.html).
 
 ## Draft
+- Add new create-return page [#2669](https://github.com/bigcommerce/cornerstone/pull/2669) 
 - Fix duplicate `id="default_instrument"` on Update Payment Method page [#2661](https://github.com/bigcommerce/cornerstone/pull/2661)
 - Respect `available_to_sell` on PDP so the Sold Out alert is hidden and the Add to Cart button stays enabled for backorderable products, and is disabled when quantity exceeds `available_to_sell` [#2659](https://github.com/bigcommerce/cornerstone/pull/2659)
 - Updated accessibility features [2656](https://github.com/bigcommerce/cornerstone/pull/2656)
+- Adds new guest-return-portal page. [2645](https://github.com/bigcommerce/cornerstone/pull/2645)
 - Update 'Ship to' copy for multi address orders [#2655](https://github.com/bigcommerce/cornerstone/pull/2655)
 - Fixed typo in category page reset-filters live region handler [#2643](https://github.com/bigcommerce/cornerstone/pull/2643)
 - Swap content/data keys in onProductOptionsChanged event detail [#2640](https://github.com/bigcommerce/cornerstone/pull/2640)
+- Gate Order Details "Return" button on `settings.returns_v2_enabled` with `settings.returns_enabled` fallback (ORDERS-7705)
 - Fix shipment info showing for cancelled orders [#2654](https://github.com/bigcommerce/cornerstone/pull/2654)
 - Render backorder prompts on My Account "Your orders" page [#2650](https://github.com/bigcommerce/cornerstone/pull/2650)
+- Gate account orders list "Return Items" link on returns settings (ORDERS-7704) [#2653](https://github.com/bigcommerce/cornerstone/pull/2653)
+- Added new Return list view (ORDERS-7717) [#2664] (https://github.com/bigcommerce/cornerstone/pull/2664) 
 
 ## 6.19.1 (04-09-2026)
 - Update stencil-utils versionto 6.23.0 [#2638](https://github.com/bigcommerce/cornerstone/pull/2638)

assets/js/app.js

@@ -3,6 +3,7 @@ __webpack_public_path__ = window.__webpack_public_path__; // eslint-disable-line
 import Global from './theme/global';
 
 const getAccount = () => import('./theme/account');
+const getCreateReturn = () => import('./theme/create-return');
 const getLogin = () => import('./theme/auth');
 const noop = null;
 
@@ -12,6 +13,7 @@ const pageClasses = {
     account_addressbook: getAccount,
     shippingaddressform: getAccount,
     account_new_return: getAccount,
+    create_return: getCreateReturn,
     'add-wishlist': () => import('./theme/wishlist'),
     account_recentitems: getAccount,
     account_downloaditem: getAccount,

assets/js/theme/create-return.js

@@ -0,0 +1,72 @@
+import PageManager from './page-manager';
+
+export default class CreateReturn extends PageManager {
+    onReady() {
+        const form = document.querySelector('[data-new-return-form]');
+        if (!form) return;
+
+        this.bindOrderLineItemEvents();
+        this.bindSubmit(form);
+    }
+
+    bindOrderLineItemEvents() {
+        // All three selects per row (qty, resolution, reason) trigger a submit-state check.
+        document.querySelectorAll('.newReturn-orderLineItem select').forEach(sel => {
+            sel.addEventListener('change', () => this.updateSubmitState());
+        });
+    }
+
+    updateSubmitState() {
+        const selectedItems = this.getSelectedItems();
+        const isValid = selectedItems.length > 0 && selectedItems.every(itemRow => {
+            const itemId = itemRow.dataset?.itemId;
+            if (!itemId) return false;
+            const resolutionEl = document.getElementById(`resolution-${itemId}`);
+            const reasonEl = document.getElementById(`reason-${itemId}`);
+            return resolutionEl && resolutionEl.value && reasonEl && reasonEl.value;
+        });
+
+        document.getElementById('return-new-submitBtn').disabled = !isValid;
+    }
+
+    // Returns only row containers (not buttons) with a non-zero quantity selected.
+    getSelectedItems() {
+        return [...document.querySelectorAll('.newReturn-orderLineItem')].filter(itemRow => {
+            const itemId = itemRow.dataset?.itemId;
+            if (!itemId) return false;
+            const qtyInput = document.getElementById(`qty-${itemId}`);
+            return qtyInput && parseInt(qtyInput.value, 10) > 0;
+        });
+    }
+
+    bindSubmit(form) {
+        form.addEventListener('submit', event => {
+            event.preventDefault();
+            // TODO ORDERS-7715: invoke createReturn Storefront GQL mutation using
+            // this.buildReturnInput() to get the payload.
+        });
+    }
+
+    /**
+     * Builds the createReturn mutation input.
+     * Called by ORDERS-7715 once the Storefront GQL mutation is wired up.
+     *
+     * @returns {{ orderEntityId: number, additionalNote: string, items: Array }}
+     */
+    buildReturnInput() {
+        return {
+            orderEntityId: parseInt(this.context.order?.id, 10),
+            additionalNote: document.querySelector('[data-new-return-note]')?.value || '',
+            items: this.getSelectedItems().flatMap(itemRow => {
+                const itemId = itemRow.dataset?.itemId;
+                if (!itemId) return [];
+                return [{
+                    lineItemEntityId: parseInt(itemId, 10),
+                    quantity: parseInt(document.getElementById(`qty-${itemId}`)?.value, 10),
+                    resolution: document.getElementById(`resolution-${itemId}`)?.value,
+                    reasonEntityId: document.getElementById(`reason-${itemId}`)?.value,
+                }];
+            }),
+        };
+    }
+}

assets/js/theme/return-details.js

@@ -0,0 +1,189 @@
+import { escape } from 'lodash';
+import PageManager from './page-manager';
+
+export default class ReturnDetails extends PageManager {
+    onReady() {
+        const root = document.querySelector('[data-return-details]');
+        if (!root) return;
+
+        this.root = root;
+
+        // ---------------------------------------------------------------------------
+        // Hardcoded page data which mirrors the returns-ui Return / Item interface
+        // Replace with the relevant stencil page context when it is surfaced.
+        // ---------------------------------------------------------------------------
+        this.pageData = {
+            id: '101',
+            rma: '101',
+            status: 'OPEN',
+            opened: 'January 1, 2024',
+            lastUpdated: 'January 1, 2024',
+            order: {
+                id: '222',
+                currency: 'USD',
+            },
+            shipping: {
+                address: {
+                    fullName: 'John Doe',
+                    address1: '1000 San Marcos Ave',
+                    city: 'Austin',
+                    state: 'TX',
+                    zip: '78702',
+                    country: 'United States',
+                },
+                method: 'UPS Ground',
+                trackingNumber: '1Z370170375602560',
+                dateShipped: 'May 15, 2024',
+            },
+            items: [
+                {
+                    id: 'i1',
+                    lineItemId: 'li1',
+                    name: 'Product Name',
+                    variant: 'Color: Blue · Size: Large',
+                    thumbnailUrl: 'https://via.placeholder.com/72',
+                    sku: 'SKU-001',
+                    requestedResolution: { type: 'system', label: 'Exchange' },
+                    requestedReason: 'Wrong item received',
+                    quantity: 1,
+                    formatted_price: '$123.99',
+                    status: 'open',
+                },
+                {
+                    id: 'i2',
+                    lineItemId: 'li2',
+                    name: 'Product Name',
+                    variant: 'Color: Blue · Size: Large',
+                    thumbnailUrl: 'https://via.placeholder.com/72',
+                    sku: 'SKU-002',
+                    requestedResolution: { type: 'system', label: 'Refund' },
+                    requestedReason: 'Did not like',
+                    quantity: 1,
+                    formatted_price: '$123.99',
+                    status: 'open',
+                },
+                {
+                    id: 'i3',
+                    lineItemId: 'li3',
+                    name: 'Product Name',
+                    variant: 'Color: Blue · Size: Large',
+                    thumbnailUrl: 'https://via.placeholder.com/72',
+                    sku: 'SKU-003',
+                    requestedResolution: { type: 'system', label: 'Refund' },
+                    requestedReason: 'Did not like',
+                    quantity: 1,
+                    formatted_price: '$123.99',
+                    status: 'open',
+                },
+            ],
+        };
+
+        this.renderHeader();
+        this.renderShipping();
+        this.renderItems();
+        this.renderSummary();
+    }
+
+    renderHeader() {
+        const { rma, status } = this.pageData;
+        const titleEl = this.root.querySelector('[data-return-title]');
+        const statusEl = this.root.querySelector('[data-return-status]');
+
+        if (titleEl) titleEl.textContent = `Return #${rma}`;
+        if (statusEl) {
+            // Map the raw status enum to the localized label injected by the
+            // template (same labels as the returns list); fall back to the raw value.
+            const statusLabels = {
+                OPEN: this.context.returnStatusOpen,
+                IN_PROGRESS: this.context.returnStatusInProgress,
+                CLOSED: this.context.returnStatusClosed,
+            };
+            statusEl.textContent = statusLabels[status] || status;
+            statusEl.classList.add(`returnDetails-statusBadge--${status.toLowerCase()}`);
+        }
+    }
+
+    renderShipping() {
+        const container = this.root.querySelector('[data-return-shipping]');
+        if (!container) return;
+
+        const { address, method, trackingNumber, dateShipped } = this.pageData.shipping;
+        const addressLine = [
+            address.fullName,
+            address.address1,
+            `${address.city}, ${address.state} ${address.zip}`,
+            address.country,
+        ].filter(Boolean).join(', ');
+        const methodLine = `${method} (${trackingNumber}). Shipped on ${dateShipped}`;
+
+        const rows = [
+            { label: 'Shipping address', value: addressLine },
+            { label: 'Shipping method', value: methodLine },
+        ];
+
+        container.innerHTML = rows.map(({ label, value }) => `
+            <div class="returnDetails-shippingRow">
+                <dt class="returnDetails-shippingLabel">${escape(label)}</dt>
+                <dd class="returnDetails-shippingValue">${escape(value)}</dd>
+            </div>`).join('');
+    }
+
+    renderItems() {
+        const list = this.root.querySelector('[data-return-items]');
+        if (!list) return;
+
+        const { items } = this.pageData;
+
+        list.innerHTML = items.map(item => this.itemTemplate(item)).join('');
+    }
+
+    itemTemplate(item) {
+        const resolutionLabel = item.requestedResolution ? item.requestedResolution.label : '';
+
+        return `
+            <li class="returnDetails-item" data-item-id="${escape(item.id)}">
+                <div class="returnDetails-itemThumbnailWrapper">
+                    <img class="returnDetails-itemThumbnail"
+                         src="${escape(item.thumbnailUrl)}"
+                         alt="${escape(item.name)}">
+                </div>
+                <div class="returnDetails-itemInfo">
+                    <p class="returnDetails-itemName">${escape(item.name)}</p>
+                    ${item.variant ? `<p class="returnDetails-itemVariant">${escape(item.variant)}</p>` : ''}
+                    <p class="returnDetails-itemPrice">${escape(item.formatted_price)}</p>
+                </div>
+                <dl class="returnDetails-itemMeta">
+                    <div class="returnDetails-itemMetaRow">
+                        <dt class="returnDetails-itemMetaLabel">Return Quantity:</dt>
+                        <dd class="returnDetails-itemMetaValue">${escape(item.quantity)}</dd>
+                    </div>
+                    <div class="returnDetails-itemMetaRow">
+                        <dt class="returnDetails-itemMetaLabel">Request</dt>
+                        <dd class="returnDetails-itemMetaValue">${escape(resolutionLabel)}</dd>
+                    </div>
+                    <div class="returnDetails-itemMetaRow">
+                        <dt class="returnDetails-itemMetaLabel">Reason</dt>
+                        <dd class="returnDetails-itemMetaValue">${escape(item.requestedReason)}</dd>
+                    </div>
+                </dl>
+            </li>`;
+    }
+
+    renderSummary() {
+        const summary = this.root.querySelector('[data-return-summary]');
+        if (!summary) return;
+
+        const { opened, lastUpdated, order } = this.pageData;
+        const rows = [
+            { label: 'Submitted:', value: opened },
+            { label: 'Last update:', value: lastUpdated },
+            { label: 'Order#:', value: order.id },
+        ];
+
+        summary.innerHTML = rows.map(({ label, value }) => `
+            <div class="returnDetails-summaryRow">
+                <dt class="returnDetails-summaryLabel">${escape(label)}</dt>
+                <dd class="returnDetails-summaryValue">${escape(value)}</dd>
+            </div>`).join('');
+    }
+}

assets/scss/components/_components.scss

@@ -105,9 +105,15 @@
 // Write a Review
 @import "stencil/writeReview/component";
 
-// Add Return
+// Add Return (legacy)
 @import "stencil/addReturn/component";
 
+// Return Details
+@import "stencil/returnDetails/component";
+
+// Create Return
+@import "stencil/createReturn/component";
+
 // Product Carousel
 @import "stencil/productCarousel/component";
 

assets/scss/components/stencil/account/_account.scss

@@ -49,6 +49,32 @@
     }
 }
 
+.account-listItem-summary {
+    align-items: center;
+    display: flex;
+    flex-wrap: wrap;
+    gap: spacing("single");
+    justify-content: space-between;
+    margin-bottom: spacing("single");
+}
+
+.account-listItem-summary-main {
+    align-items: center;
+    display: flex;
+    flex: 1 1 auto;
+    flex-wrap: wrap;
+    gap: spacing("half");
+    min-width: 0;
+
+    .account-product-title {
+        margin: 0;
+    }
+
+    .account-orderStatus-label {
+        margin: 0;
+    }
+}
+
 .account-listShipping {
     border-bottom: container("border");
     font-weight: fontWeight("bold");
@@ -341,6 +367,21 @@
     padding: spacing("eighth") spacing("third");
 }
 
+.account-orderStatus-label--open {
+    background-color: color("warning", "light");
+    color: stencilColor("color-textBase");
+}
+
+.account-orderStatus-label--inProgress {
+    background-color: color("success", "light");
+    color: stencilColor("color-textBase");
+}
+
+.account-orderStatus-label--closed {
+    background-color: color("greys", "lighter");
+    color: stencilColor("color-textBase");
+}
+
 .account-orderStatus-action {
     color: stencilColor("color-textSecondary");
     display: inline-block;

assets/scss/components/stencil/addReturn/_addReturn.scss

@@ -137,3 +137,5 @@
         width: grid-calc(6, $total-columns);
     }
 }
+
+

assets/scss/components/stencil/createReturn/_component.scss

@@ -0,0 +1,7 @@
+// =============================================================================
+// CREATE RETURN PAGE
+// =============================================================================
+
+
+// Component
+@import "createReturn";