This repo contains production work samples covering AI operations, workflow QA, data integrity, and system design - built to keep outputs consistent and workflows traceable.
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Chargeback Defender - E-commerce dispute operations kit: Systems/Chargeback-Defender
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Chargeback Defender artifacts - decision calculator, dispute tracker with rate monitoring, evidence assembly guide, test cases, project conventions, and schema documentation - Systems/Chargeback-Defender
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Relocation Roadmaps - Project Summary (PDF preview): Relocation-Roadmaps-Project-Summary.pdf
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Relocation Roadmaps - Project Summary (DOCX download): Relocation-Roadmaps-Project-Summary.docx
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AI Guide Audit Workflow - end-to-end overview: Systems/AI-Guide-Audit-Workflow
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Data Integrity - Zapier reliability and backup verification (PDF preview): Zapier Operations Overview (PDF)
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Data Integrity - Zapier reliability and backup verification (DOCX download): Zapier Operations Overview (DOCX)
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Ops Documentation - QA test cases and validation checklist (CSV preview): RR - Test Cases (CSV)
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Ops Documentation - QA test cases and validation checklist (XLSX download): RR - Test Cases (XLSX)
What I do well in this area
- Keep AI-assisted workflows consistent when inputs are messy
- Build prompt templates and SOPs that reduce drift and rework
- Maintain clean, usable data (standardization, required fields, deduping, naming conventions)
- Design operational systems and hold scope discipline through the build
- Troubleshoot issues and document what went wrong so problems don't repeat
The Relocation Roadmaps samples come from a real project (https://relocationroadmaps.com) and are shared to show process, structure, and decision-making, not as polished client deliverables. The Chargeback Defender samples are from a live product built and shipped in 9 days (https://guideworks.co/chargeback-defender).
- Chargeback Defender artifacts: decision calculator, dispute tracker with rate monitoring, evidence assembly guide, test cases, project conventions, and schema documentation - Systems/Chargeback-Defender
- AI audit workflow artifacts: structured outputs (TSV and JSON) and review tracking across Sheets, Zapier, and Notion
- QA artifacts: test plans, test cases, and sample bug reports
- AI workflow examples: evaluation scorecards and reviewed guide sections
- Prompt system excerpts: redacted prompt templates used to produce structured output
- Systems notes: brief documentation of live automations