docs: add customer egress-notification email template#25
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Add docs/egress-notification-template.md — a reusable, genericized email for telling a customer which upstream endpoints their firewall must allow before a Managed AAP upgrade, based on a url_checker / SRE finding. Companion to example-output.md: that shows what the probe reports, this turns a report into a customer ask. Linked from the README; CHANGELOG entry added. Placeholders only — no customer names, URLs, IDs, or engagement specifics. Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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Closes #24.
What
Adds
docs/egress-notification-template.md— a reusable, genericized email template for telling a customer which upstream endpoints their firewall must allow (egress) ahead of a Managed AAP upgrade, based on aurl_checker/ SRE finding.Companion to
docs/example-output.md: that file shows what the probe reports; this turns a report into a clear customer ask. Captures the reusable parts — the both-ports + KB 6972355 rationale, the self-service "your team runs the check" framing, the attachment list, and a note on rendering to HTML for Gmail.Also links it from the README (repo-layout tree + Output section) and adds a
CHANGELOG.mdentry underAdded.Notes
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