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feat(cloud-api): support CTA URL buttons in sendButtons #2634

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feat(cloud-api): support CTA URL buttons in sendButtons #2634

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f7303e1
feat(cloud-api): support CTA URL buttons in sendButtons
iscarelli Jul 11, 2026
dd7d91c
refactor: guard cta_url fields and drop no-op ternary
iscarelli Jul 11, 2026
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40 changes: 39 additions & 1 deletion src/api/integrations/channel/meta/whatsapp.business.service.ts
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Original file line number Diff line number Diff line change
Expand Up @@ -1158,6 +1158,37 @@ export class BusinessStartupService extends ChannelStartupService {
return await this.post(content, 'messages');
}
if (message['buttons']) {
const ctaUrlButton = message['buttons'].find((button) => button.type === 'cta_url');
if (ctaUrlButton) {
// WhatsApp Cloud API CTA URL button: a single tappable link button in a
// free-form (session) message. It cannot be combined with reply buttons.
content = {
messaging_product: 'whatsapp',
recipient_type: 'individual',
to: number.replace(/\D/g, ''),
type: 'interactive',
interactive: {
type: 'cta_url',
body: {
text: message['text'] || 'Select',
},
action: {
name: 'cta_url',
parameters: {
display_text: ctaUrlButton.displayText ?? ctaUrlButton.url,
url: ctaUrlButton.url,
},
},
},
};
if (quoted) {
content.context = { message_id: quoted.id };
}
message = {
conversation: `${message['text'] || 'Select'}\n▶️ ${ctaUrlButton.displayText ?? ctaUrlButton.url}: ${ctaUrlButton.url}\n`,
};
return await this.post(content, 'messages');
}
content = {
messaging_product: 'whatsapp',
recipient_type: 'individual',
Expand All @@ -1176,7 +1207,7 @@ export class BusinessStartupService extends ChannelStartupService {
quoted ? (content.context = { message_id: quoted.id }) : content;
let formattedText = '';
for (const item of message['buttons']) {
formattedText += `▶️ ${item.reply?.title}\n`;
formattedText += `▶️ ${item.reply?.title ?? item.displayText}\n`;
}
message = { conversation: `${message['text'] || 'Select'}\n` + formattedText };
return await this.post(content, 'messages');
Expand Down Expand Up @@ -1536,6 +1567,13 @@ export class BusinessStartupService extends ChannelStartupService {
{
text: !embeddedMedia?.mediaKey ? data.title : undefined,
buttons: data.buttons.map((button) => {
if (button.type === 'url' && button.url) {
return {
type: 'cta_url',
displayText: button.displayText,
url: button.url,
};
}
return {
type: 'reply',
reply: {
Expand Down