Currently seeking a Technical Writer, Knowledge Management, Technical Writing Manager, or Engineering Manager role. If you're seeing this, I'm still looking.
Reach out to me on LinkedIn: https://www.linkedin.com/in/falon-darville/
Technical writer with 10+ years of professional writing experience. I've been a technical writer since 2018. Prior to 2018, I worked as a freelance copywriter for 18 clients and a private investigator for workers' compensation firms.
- Full Stack Engineering (MERN - MongoDB, Express, React, Node.js) certificate from UC Davis
- Web Accessibility certificate from W3 Consortium
- Write the Docs 2021 Speaker
- docs-as-code, API documentation, end user documentation, engineering documentation
- open source, public speaking, representation at conferences, developer advocacy
Technical Writer, Ford Motor Company
- Knowledge management, documentation planning, and documentation authoring for electronic vehicles software infrastructure.
- Wrote language style guide, templates, and documentation standards for engineers contributing to documentation
- Technologies: MKdocs, Markdown, docs-as-code, Git, GitHub
Engineering Manager, Cisco
- Optimized deployment time from 48 hours to 14.5 hours (33.5 hours of decreased customer impact)
- Increased the high function of the App Deployment team by simplifying processes - higher requirements for engineers, increased technical maturity, introduced Agile methods (retrospectives, Root Cause Analysis)
- Built a streamlined intake process for the team's many functions. Moved the team from wiki status to Jira status - our customers can self-serve status. Reduced interruptions to engineers during their day-to-day work
- Lead a team of DevOps Software Engineers in multiple US time zones and India with resiliency, empathy, and rigor. Understanding of working with international teams, which emphasis on creating natural connection by instilling excitement and innovation into work
For more experience, see my LinkedIn: https://www.linkedin.com/in/falon-darville/