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3 changes: 2 additions & 1 deletion components/troubleshooting-flow.tsx
Original file line number Diff line number Diff line change
Expand Up @@ -84,12 +84,13 @@ const troubleshootingPaths: TroubleshootingPath[] = [
'Update Codex and the extension to the latest version.',
'Restart the application or reload the editor window.',
'Confirm your password meets the requirements.',
'Use password reset if you already created an account.',
'Use the Forgot Password option on the login screen (detailed guide available).',
'Make sure the app has the permissions it requests.',
'Check your network if the issue involves sign-in or AI access.',
'Check the Codex Status page (status.codexeditor.com) to see if the servers are currently down.',
],
docs: [
{ title: 'Forgot Password', href: '/docs/getting-started/forgot-password' },
{ title: 'Initial Setup', href: '/docs/getting-started/initial-setup' },
{ title: 'FAQ', href: '/docs/faq' },
{ title: 'Codex Status', href: 'https://status.codexeditor.com' },
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6 changes: 5 additions & 1 deletion content/docs/faq.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -304,7 +304,11 @@ Yes. Projects are stored locally on your device, allowing for offline work. Chan

### I forgot my password. How do I reset it?

Use the password reset option on the login screen. This is why it's important to use a real email address during [registration](/docs/getting-started/initial-setup).
See the full step-by-step guide:

**[Forgot Your Password →](/docs/getting-started/forgot-password)**

Use the **Forgot Password** option on the login screen. This is why it's important to use a real email address during [registration](/docs/getting-started/initial-setup).

---

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70 changes: 70 additions & 0 deletions content/docs/getting-started/forgot-password.mdx
Original file line number Diff line number Diff line change
@@ -0,0 +1,70 @@
---
title: Forgot Your Password
description: "Reset your Codex Editor password if you've forgotten it. Quick guide for the login screen reset flow."
---

# Forgot Your Password?

If you can't remember your password, use the **Forgot Password** flow directly from the Codex login screen. This is the fastest way to regain access.

## Reset Your Password (Step by Step)

1. **Open the login screen**
- Launch Codex Editor
- If you're already logged in, log out first (or restart the app to reach the login screen)

2. **Click "Forgot Password"**
- On the login screen, look for and click the **Forgot Password** option

3. **Enter your registered email**
- Use the exact email address you used when you created your account

4. **Check your email**
- Look in your inbox for a password reset email from Codex
- **Also check spam, junk, and promotions folders**

5. **Click the reset link**
- Open the email and click the password reset link (the link expires after some time)

6. **Create a new password**
- Must be at least **15 characters** long
- Must contain at least one **uppercase** letter and one **lowercase** letter
- Confirm the new password

7. **Log in**
- Return to the login screen
- Enter your **username** (case sensitive) or **email address**
- Enter your new password

## Critical Requirements

<Callout type="warning">
**You must have used a real email address during registration.**

Fake or temporary emails cannot receive password reset links. This is why the registration screen strongly warns you to use a real or reliable email.
</Callout>

- Usernames are **case sensitive** — double-check capitalization if login fails after reset.
- You can also use your registered **email address** in the username field to log in.

## Didn't Receive the Reset Email?

- Wait 2–5 minutes after requesting the reset.
- Search your entire email (including spam) for "Codex", "password", or "reset".
- Request the reset link again — you can do this multiple times.
- Make sure you're entering the **exact email** used at registration.

If you still cannot receive or complete the reset:

- Go to the **[Troubleshooting guide](/docs/troubleshooting)** and choose **"I cannot log in or finish setup"**.
- Or contact support on [Discord](https://discord.gg/6kVJTEXYEp) with details of what you've tried.

## Related Guides

- [Initial Setup & Registration](/docs/getting-started/initial-setup) — Full account creation and login instructions
- [Frequently Asked Questions](/docs/faq) — Other common account questions
- [Troubleshooting](/docs/troubleshooting) — Guided support flow for login problems

---

**Tip:** Write down or securely store your username and the email you used for registration. This makes future password resets much easier.
9 changes: 7 additions & 2 deletions content/docs/getting-started/initial-setup.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -64,6 +64,11 @@ When you need to log in manually:
- Your account password
3. **Click Login**: Submit your credentials to access your account

<Callout type="info" title="Forgot your password?">
Forgot your password? Use the **Forgot Password** option on the login screen.
See the dedicated guide: **[Reset Forgotten Password →](/docs/getting-started/forgot-password)**
</Callout>

## Account Security Best Practices

### Password Guidelines
Expand Down Expand Up @@ -147,7 +152,7 @@ After registering, Codex logs you in automatically. You should not need to log i
1. Enter your **username** (case sensitive) or the **email address** you used to register.
2. Enter your password.
3. If you see an error message, note the exact text. Complete the [Troubleshooting guide](/docs/troubleshooting) support form and paste the generated template into [Discord](https://discord.gg/6kVJTEXYEp).
4. If you forgot your password, use the **Forgot Password** option on the login screen. Check your spam folder for the reset email.
4. If you forgot your password, use the **[Forgot Password](/docs/getting-started/forgot-password)** flow on the login screen. Check your spam folder for the reset email.

#### Registration is not working

Expand All @@ -166,7 +171,7 @@ If registration still fails, complete the [Troubleshooting guide](/docs/troubles
#### Common account issues

- **Username already taken**: Try variations of your preferred username, or add numbers or underscores to make it unique.
- **Email already registered**: You may already have an account. Try the password reset option if you have forgotten your credentials.
- **Email already registered**: You may already have an account. Use the **[Forgot Password](/docs/getting-started/forgot-password)** flow if you need to regain access.

---

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3 changes: 2 additions & 1 deletion content/docs/getting-started/meta.json
Original file line number Diff line number Diff line change
Expand Up @@ -2,6 +2,7 @@
"title": "Getting Started",
"pages": [
"download-codex",
"initial-setup"
"initial-setup",
"forgot-password"
]
}
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