10.0.0

Android

Intercom Android SDK upgraded to 18.0.1
View Release Notes

⚡ Important Changes

handlePushMessage() removed (Android)

The Intercom Android SDK now automatically opens the relevant conversation when a push notification is tapped. Remove all calls to Intercom.handlePushMessage() and any associated AppState listeners from your code — no replacement is needed.

Android build requirements raised

Requirement	Before	After
compileSdkVersion	35	36
targetSdkVersion	35	36
buildToolsVersion	35.0.0	36.0.0
Android Gradle Plugin	8.6.1	8.9.0
Gradle	8.7	8.11.1

Internal storage migration (Android)

The SDK migrates from SharedPreferences to DataStore on first launch. This is a one-way migration — downgrading to v9.x afterward will lose local SDK state.

🐛 Bug Fixes

• Fixed GIF search input text being unreadable in dark mode
• Fixed in-app messages disappearing when a permission dialog is shown
• Fixed in-app notifications not responding to swipe-to-dismiss gesture
• Fixed overlays not appearing after returning from a long background period
• Fixed missing messages and unread count not updating after extended background
• Fixed ANR on low-memory devices with repeated Messenger launcher access
• Fixed memory leak in WebView cache with card messages
• Improved spacing between message blocks in in-app notifications
• Fixed overlays rendering behind navigation bar on AppCompatActivity with edge-to-edge

iOS

No changes — SDK remains at ~> 19.5.4.

Full Changelog: 9.8.1...10.0.0