feat(feedback): 工单（建议及咨询）合入 main#8
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用户侧「我的工单」卡片 + 管理员「工单管理」后台：用户发帖/回复/传图、 管理员全量查看与多轮讨论；含状态机（待处理/处理中/已回复/已关闭）、分类、 未读红点（30s 轮询 + 后台标签页暂停 + 无工单不轮询 + Redis 自适应缓存）、 微信式视角相对气泡、按用户筛选、消息分页。 后端：model/feedback*.go + dto + controller + 路由 + 三表迁移与复合索引； 前端：FeedbackConsult 卡片 + Feedback 后台页 + 侧边栏角标 + i18n。 含迁移 / admin 查询 / 路由可达 三个单测。 设计文档：docs/feedback-consult-design.md Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
feat(feedback): 用户工单（建议及咨询）功能
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将
feat/enterprise-certification（现已含 PR #7 的工单功能）合入main。企业认证此前已通过 PR #6 进入 main，故本 PR 的实际 diff 即用户工单（建议及咨询） 功能。内容
测试
go build/vet/gofmt干净，vite build通过。设计文档：
docs/feedback-consult-design.md🤖 Generated with Claude Code