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16 changes: 16 additions & 0 deletions pages/billing/faq.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -141,6 +141,22 @@ You can add a billing contact from the User notification section of your Scalewa

Refer to the [How to set up billing notifications](/billing/how-to/add-billing-contact/) documentation page for detailed information.

### What billing information do I need to update to comply with the French e‑invoicing reform?

Starting 1 September 2026, French businesses must meet new electronic‑invoicing (e‑invoicing) requirements. To stay compliant, make sure the following fields in your Scaleway billing profile are complete and up‑to‑date:

- SIREN or SIRET number (must be valid)
- Company legal name
- VAT number
- Billing address (accurate and current)

To update your billing information, see [How to change your billing information](/billing/how-to/change-billing-information/).

<Message type="important">
- Incomplete or incorrect billing information may impact your billing and account usage.
- This data is processed to ensure your account remains compliant with legal billing requirements. For more information on your data protection rights (GDPR), consult our [Privacy Policy](https://www.scaleway.com/en/privacy-policy/).
</Message>

## VAT and taxes

### Do the prices shown on the website include EU VAT?
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