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[869b70kbu] Actualize refund errors #17

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efe4672
[869b70kbu] Actualize refund errors
Dec 12, 2025
c9ec27b
[869b70kbu] Actualize refund errors: fix by pr
Dec 12, 2025
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41 changes: 35 additions & 6 deletions walkthrough/refund_requests.rst
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Original file line number Diff line number Diff line change
Expand Up @@ -209,18 +209,47 @@
+-------------------------------------------------------------------------+--------------------------------------+
| Order <order_id> not found | не найден заказ |
+-------------------------------------------------------------------------+--------------------------------------+
| Operation failed: less than three days before event start | меньше 3 дней до начала, по ФЗ-193 |
| | возврат невозможен |
| Reason is unavailable now. | по указанной причине возврат не |
| | осуществляется |
+-------------------------------------------------------------------------+--------------------------------------+
| Operation failed: event already start | мероприятие началось, по ФЗ-193 |
| | возврат невозможен |
| No reason nor lower_minimal_days setting | запрещено для возврата < 3 дней |
| | до начала мероприятия |
+-------------------------------------------------------------------------+--------------------------------------+
| Reason required for discounted tickets: No discounted.percentage | нет настройки для возврата |
| setting found | билетов со скидкой |
+-------------------------------------------------------------------------+--------------------------------------+
| Operation failed: Event started, and no after_event_start setting. | запрещено для возврата когда |
| | мероприятие началось |
+-------------------------------------------------------------------------+--------------------------------------+
| Reason "custom" prohibited to get more than by reason "at will" | c таким типом возврата запрещено |
+-------------------------------------------------------------------------+--------------------------------------+
| Use "at_will" reason instead of "cancel_or_postpone" | с таким типом возврата запрещено |
+-------------------------------------------------------------------------+--------------------------------------+
| [objectid, objectid, ...] | не найдены подтверждающие документы |
+-------------------------------------------------------------------------+--------------------------------------+
| Operation failed: there is discounted ticket | билет со скидкой, возврат невозможен |
| Empty tickets for refund | билетов для возврата не найдено |
+-------------------------------------------------------------------------+--------------------------------------+
| Problem with customer in vibe: [<ticket_id>, ...] | указанные билеты проданы/подарены в |
| | приложении VIBE другому человеку |
+-------------------------------------------------------------------------+--------------------------------------+
| Problem with check customer in vibe, please retry | возникла проблема с проверкой |
| | владельца билета, повторите позже |
+-------------------------------------------------------------------------+--------------------------------------+
| Operation failed: Event ended, and no after_event_end setting. | запрещено после окончания мероприятия|
+-------------------------------------------------------------------------+--------------------------------------+
| Operation failed: Mixed percentage values of tickets in one refund | билеты с разными скидками, |
| | возврат невозможен |
+-------------------------------------------------------------------------+--------------------------------------+
| bad culprit: <value> | неверно указан виновник возврата |
| Category {category_id} is not fz-193 | категория билетов запрещена к |
| | возврату по ФЗ-193 |
+-------------------------------------------------------------------------+--------------------------------------+
| Law 193 is not for currency {currency} | заказ не в RUB, ФЗ-193 неприменим |
+-------------------------------------------------------------------------+--------------------------------------+
| Order was done before Law 193 issued | заказ раньше даты действия ФЗ-193 |
+-------------------------------------------------------------------------+--------------------------------------+
| bad culprit: <value> | неверно указан виновник возврата |
+-------------------------------------------------------------------------+--------------------------------------+
| Disabled by cascade setting | запрещено настройками ФЗ-193 |
+-------------------------------------------------------------------------+--------------------------------------+
| wrong order (id: <order_id>) status: <order_status> | заказ не в статусе done |
+-------------------------------------------------------------------------+--------------------------------------+
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