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22 changes: 21 additions & 1 deletion platform/account_settings/password_and_2fa.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -2,7 +2,7 @@
id: password_and_2fa
title: Password and 2FA
sidebar_label: Password and 2FA
description: The Account security page allows you to change your password and enable two-factor authentication (2FA).
description: How to reset a forgotten password, change your password, and enable two-factor authentication (2FA) on your Tolgee account.
image: /img/og-images/platform.png
---

Expand Down Expand Up @@ -43,3 +43,23 @@ To see which users have 2FA enabled, look for the 2FA indicator in the user list
src="/img/docs/platform/two-factor-user.webp"
alt="Overview enabled 2FA"
/>

#### 2FA and password reset

[Resetting your password](#resetting-a-forgotten-password) does **not** disable two-factor authentication. Your TOTP (Time-based One-Time Password) secret and recovery codes stay intact, and the reset form itself does not ask for a 2FA code. The next time you log in, you will be prompted for your 2FA code as usual.

If you have also lost access to your 2FA device, use one of your recovery codes at the 2FA prompt during login.

## Resetting a forgotten password

If you forgot your password, you can reset it from the login screen without signing in:

<ScreenshotWrapper
src="/img/docs/platform/forgot-password-link.webp"
alt="Forgot your password link on the login screen"
/>

1. On the login screen, click the **Forgot your password?** link below the **Login** button.
2. Enter the email address associated with your account and submit the form.
3. Open the email Tolgee sent you and click the link inside. If you originally signed up through a third-party provider (Google, GitHub, etc.) and have never set a password, the email will be titled **Initial password configuration** instead — the link works the same way and lets you set a password for the first time, so you can also sign in natively going forward.
4. Enter a new password and confirm.
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