A RAG-based support agent that automatically learns from resolved Zendesk tickets to provide intelligent responses to new support queries. Built with LangChain and HuggingFace embeddings.
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Updated
Apr 3, 2025 - Python
A RAG-based support agent that automatically learns from resolved Zendesk tickets to provide intelligent responses to new support queries. Built with LangChain and HuggingFace embeddings.
A grounded support triage agent with hybrid retrieval, evidence citations, escalation policies, and multi-provider LLM fallback.
Automated customer support backend using RAG. Answers questions from company docs, escalates unknown queries to support tickets. Built with FastAPI, OpenAI, Pinecone and Redis.
Enterprise customer support agent using Azure OpenAI and AI Search — provides grounded, context-aware responses from internal knowledge bases.
Terminal-based multi-domain support triage agent with confidence-aware retrieval and safe escalation.
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