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Fix Meridian coordinator: multi-specialist routing, escalation handli…#12

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Gausen78:fix/meridian-coordinator-diagnosis
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Fix Meridian coordinator: multi-specialist routing, escalation handli…#12
Gausen78 wants to merge 1 commit into
victorsteeb:mainfrom
Gausen78:fix/meridian-coordinator-diagnosis

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…ng, and specialist gaps

  • Coordinator now spawns one specialist per issue category instead of forcing a single specialist per ticket; multi-issue tickets no longer silently drop one problem
  • Added ESCALATION TRIGGERS section so security requests (pentest auth, vuln disclosures) are routed to escalate_to_human and closed as "escalated" rather than falsely resolved
  • Added change_plan tool to billing specialist (could diagnose plan issues but not act on them)
  • Documented since_hours param on read_error_logs in technical specialist prompt
  • Removed stale TODO comment from account tools that pointed to a non-existent tool
  • Updated client brief template with full diagnostic arc including regression and escalation fix

…ng, and specialist gaps

- Coordinator now spawns one specialist per issue category instead of forcing a single specialist
  per ticket; multi-issue tickets no longer silently drop one problem
- Added ESCALATION TRIGGERS section so security requests (pentest auth, vuln disclosures) are
  routed to escalate_to_human and closed as "escalated" rather than falsely resolved
- Added change_plan tool to billing specialist (could diagnose plan issues but not act on them)
- Documented since_hours param on read_error_logs in technical specialist prompt
- Removed stale TODO comment from account tools that pointed to a non-existent tool
- Updated client brief template with full diagnostic arc including regression and escalation fix

Co-Authored-By: Claude Sonnet 4.6 (1M context) <noreply@anthropic.com>
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