Znuny GmbH - Enterprise Services
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- Znuny Public
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
znuny/Znuny’s past year of commit activity - SystemMonitoring Public
This module implements a basic interface to System Monitoring Suites. It works by receiving email messages sent by the Monitoring Suite. New tickets are created in case of component failures. Once a ticket has been opened messages regarding the effected component are attached to this ticket. When the component recovers, the ticket state can be c…
znuny/SystemMonitoring’s past year of commit activity - Znuny-ContainerHelper Public
znuny/Znuny-ContainerHelper’s past year of commit activity - znuny-docker Public
znuny/znuny-docker’s past year of commit activity - Survey Public
A customer survey tool to send emails to the customer after a ticket is closed. The customer can access the public interface to submit a survey with custom questions. A report of the survey can be shown in the agent interface.
znuny/Survey’s past year of commit activity - ImportExport Public
The Import/Export tool is a generic framework to import and export objects like tickets or config items in several formats like CSV or XML.
znuny/ImportExport’s past year of commit activity - ITSMConfigurationManagement Public
This package implements all ITSM configuration management features. This package requires the ITSMCore package.
znuny/ITSMConfigurationManagement’s past year of commit activity - manual Public
znuny/manual’s past year of commit activity - Znuny4OTRS-ExternalURLJump Public
With this extention you will be able to add external links to OTRS agent and customer navigation bar.
znuny/Znuny4OTRS-ExternalURLJump’s past year of commit activity - Znuny-HealthStatus Public
znuny/Znuny-HealthStatus’s past year of commit activity
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